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# Creating an issue
When reporting bugs keep in mind that the people working on it do this unpaid, in their free time and as a hobby. So be
polite and helpful. Bug reports that demand, contain insults to this or other projects, or have a general unfriendly
tone will be closed without discussion. Keep in mind that everybody has it own way of working; What might be the norm
for you, might not be for others. Therefore be verbose in your description.
Before creating an issue:
* Update to the latest version. Check if problem still exists.
* Check existing bug reports, see if it is already reported.
* Read the documentation. Make sure the behaviour you are seeing is a bug.
When reporting bugs include the following information:
* Rofi version. rofi -v
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* Rofi configuration. rofi -dump-xresources (preferable in a [gist ](https://gist.github.com/ ))
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* Steps to reproduce.
* What behaviour you see.
* What behaviour you expect to see.
* A proper title for others to search for.
* Be exact.
The issue tracker is not for:
* Questions.
* Writing complaints.
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These topics belong on [IRC ](https://webchat.freenode.net/?channels=#rofi ), frequently asked questions will be added to the [F.A.Q ](https://github.com/DaveDavenport/rofi/wiki#faq ) on the [wiki ](https://github.com/DaveDavenport/rofi/wiki ).
Questions filled in on the bug tracker will be marked `question` , locked and closed. If the question is clear, I normally try to provide an answer.
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