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diff --git a/docs/sources/installation/windows.rst b/docs/sources/installation/windows.rst
index 2c3a2cd722..65a4a35b32 100644
--- a/docs/sources/installation/windows.rst
+++ b/docs/sources/installation/windows.rst
@@ -49,6 +49,8 @@ This should open a cmd prompt window.
 
 Alternatively, you can also use a Cygwin terminal, or Git Bash (or any other command line program you are usually using). The next steps would be the same.
 
+.. _launch_ubuntu:
+
 Launch an Ubuntu virtual server
 -------------------------------
 
@@ -168,3 +170,27 @@ You are now ready for the docker’s “hello world” example. Run
 All done!
 
 Now you can continue with the :ref:`hello_world` example.
+
+Troubleshooting
+---------------
+
+VM does not boot
+````````````````
+
+.. image:: images/win/ts_go_bios.JPG
+
+If you run into this error message "The VM failed to remain in the 'running'
+state while attempting to boot", please check that your computer has virtualization
+technology available and activated by going to the BIOS. Here's an example for an HP
+computer (System configuration / Device configuration)
+
+.. image:: images/win/hp_bios_vm.JPG
+
+
+Docker is not installed
+```````````````````````
+
+.. image:: images/win/ts_no_docker.JPG
+
+If you run into this error message "The program 'docker' is currently not installed",
+try deleting the docker folder and restart from :ref:`launch_ubuntu`