diff --git a/Changes.md b/Changes.md
index c6d53a17..2acfa959 100644
--- a/Changes.md
+++ b/Changes.md
@@ -1,6 +1,8 @@
 3.2.2
 -----------
 
+- Fix issue which could cause Sidekiq workers to disappear from the Busy
+  tab while still being active [#1884]
 - Add "Back to App" button in Web UI.  You can set the button link via
   `Sidekiq::Web.app_url = 'http://www.mysite.com'` [#1875, seuros]
 - Add process tag (`-g tag`) to the Busy page so you can differentiate processes at a glance. [seuros, #1878]
diff --git a/lib/sidekiq/launcher.rb b/lib/sidekiq/launcher.rb
index 9beb1799..413b7bd9 100644
--- a/lib/sidekiq/launcher.rb
+++ b/lib/sidekiq/launcher.rb
@@ -71,14 +71,10 @@ module Sidekiq
         'queues' => @options[:queues].uniq,
         'labels' => Sidekiq.options[:labels],
       }
-      Sidekiq.redis do |conn|
-        conn.multi do
-          conn.sadd('processes', key)
-          conn.hset(key, 'info', Sidekiq.dump_json(data))
-          conn.expire(key, 60)
-        end
-      end
-      manager.heartbeat(key, data)
+      # this data doesn't change so dump it to a string
+      # now so we don't need to dump it every heartbeat.
+      json = Sidekiq.dump_json(data)
+      manager.heartbeat(key, data, json)
     end
 
     def stop_heartbeat
@@ -89,5 +85,6 @@ module Sidekiq
         end
       end
     end
+
   end
 end
diff --git a/lib/sidekiq/manager.rb b/lib/sidekiq/manager.rb
index 5723c190..fea30822 100644
--- a/lib/sidekiq/manager.rb
+++ b/lib/sidekiq/manager.rb
@@ -132,26 +132,27 @@ module Sidekiq
       @threads[proxy_id] = thr
     end
 
-    def heartbeat(key, data)
+    def heartbeat(key, data, json)
       proctitle = ['sidekiq', Sidekiq::VERSION]
       proctitle << data['tag'] unless data['tag'].empty?
       proctitle << "[#{@busy.size} of #{data['concurrency']} busy]"
       proctitle << 'stopping' if stopped?
       $0 = proctitle.join(' ')
 
-      ❤(key)
+      ❤(key, json)
       after(5) do
-        heartbeat(key, data)
+        heartbeat(key, data, json)
       end
     end
 
     private
 
-    def ❤(key)
+    def ❤(key, json)
       begin
-        _, _, msg = Sidekiq.redis do |conn|
+        _, _, _, msg = Sidekiq.redis do |conn|
           conn.multi do
-            conn.hmset(key, 'busy', @busy.size, 'beat', Time.now.to_f)
+            conn.sadd('processes', key)
+            conn.hmset(key, 'info', json, 'busy', @busy.size, 'beat', Time.now.to_f)
             conn.expire(key, 60)
             conn.rpop("#{key}-signals")
           end