gitlab-org--gitlab-foss/app/views/notify/service_desk_new_note_email.text.erb

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<%= _("New response for issue #%{issue_iid}:") % { issue_iid: @issue.iid } %>
<%= _("Author: %{author_name}") % { author_name: sanitize_name(@note.author_name) } %>
<%= @note.note %>
<%# EE-specific start %><%= render_if_exists 'layouts/mailer/additional_text'%><%# EE-specific end %>