Issues and pull requests not in line with the guidelines listed in this document will be closed. GitLab is a popular open source project and the capacity to deal with issues and pull requests is limited. To get support for your problems please use other channels as detailed in [the getting help section of the readme](https://github.com/gitlabhq/gitlabhq#getting-help). Professional [support subscriptions](http://www.gitlab.com/subscription/) and [consulting services](http://www.gitlab.com/consultancy/) are available from [GitLab.com](http://www.gitlab.com/).
The [issue tracker](https://github.com/gitlabhq/gitlabhq/issues) is only for obvious bugs or misbehavior in the latest [stable or development release of GitLab](MAINTENANCE.md). When submitting an issue please conform to the issue submission guidelines listed below.
Please send a pull request with a tested solution or a pull request with a failing test instead of opening an issue if you can. If you're unsure where to post, post to the [Support Forum](https://groups.google.com/forum/#!forum/gitlabhq) or [Stack Overflow](http://stackoverflow.com/questions/tagged/gitlab) first. There are a lot of helpful GitLab users there who may be able to help you quickly. If your particular issue turns out to be a bug, it will find its way from there.
**[Search](https://github.com/gitlabhq/gitlabhq/search?q=&ref=cmdform&type=Issues)** for similar entries before submitting your own, there's a good chance somebody else had the same issue. Show your support with `:+1:` and/or join the discussion. Please submit issues in the following format:
1.**Summary:** Summarize your issue in one sentence (what goes wrong, what did you expect to happen)
2.**Steps to reproduce:** How can we reproduce the issue, preferably on the [GitLab Vagrant virtual machine](https://github.com/gitlabhq/gitlab-vagrant-vm) (start with: `vagrant destroy && vagrant up && vagrant ssh`)
3.**Expected behavior:** Describe your issue in detail
4.**Observed behavior**
5.**Relevant logs and/or screen shots:** Please use code blocks (\`\`\`) to format console output, logs, and code as it's very hard to read otherwise.
6.**Output of checks**
* Results of GitLab [Application Check](doc/install/installation.md#check-application-status) (`sudo -u git -H bundle exec rake gitlab:check RAILS_ENV=production`); we will only investigate if the tests are passing
* Version of GitLab you are running; we will only investigate issues in the latest stable and development releases as per the [maintenance policy](MAINTENANCE.md)
* Add the last commit sha1 of the GitLab version you used to replicate the issue (obtainable from the help page)
* Describe your setup (use relevant parts from `sudo -u gitlab -H bundle exec rake gitlab:env:info`)
7.**Possible fixes**: If you can, link to the line of code that might be responsible for the problem
We welcome pull requests with fixes and improvements to GitLab code, tests, and/or documentation. The features we would really like a pull request for are listed with the [status 'accepting merge/pull requests' on our feedback forum](http://feedback.gitlab.com/forums/176466-general/status/796455) but other improvements are also welcome.
If you can, please submit a pull request with the fix or improvements including tests. If you don't know how to fix the issue but can write a test that exposes the issue we will accept that as well. The workflow to make a pull request is as follows:
1. If you have multiple commits please combine them into one commit by [squashing them](http://git-scm.com/book/en/Git-Tools-Rewriting-History#Squashing-Commits)
2. [Search for issues](https://github.com/gitlabhq/gitlabhq/search?q=&ref=cmdform&type=Issues) related to your pull request and mention them in the pull request description
For examples of feedback on pull requests please look at already [closed pull requests](https://github.com/gitlabhq/gitlabhq/pulls?direction=desc&page=1&sort=created&state=closed).