Issues and pull requests not in line with the guidelines listed in this document will be closed with just a link to this paragraph. GitLab is a popular open source project and the capacity to deal with issues and pull requests is limited. To get support for your problems please use other channels as detailed in [the getting help section of the readme](https://github.com/gitlabhq/gitlabhq#getting-help). Professional [support subscriptions](http://www.gitlab.com/subscription/) and [consulting services](http://www.gitlab.com/consultancy/) are available from [GitLab.com](http://www.gitlab.com/).
## Issue tracker
The [issue tracker](https://github.com/gitlabhq/gitlabhq/issues) is only for obvious bugs or misbehavior in the master branch of GitLab. When submitting an issue please conform to the issue submission guidelines listed below.
Please send a pull request with a tested solution or a pull request with a failing test instead of opening an issue if you can. If you're unsure where to post, post to the [Support Forum](https://groups.google.com/forum/#!forum/gitlabhq) first. There are a lot of helpful GitLab users there who may be able to help you quickly. If your particular issue turns out to be a bug, it will find its way from there.
### Issue tracker guidelines
**Search** for similar entries before submitting your own, there's a good chance somebody else had the same issue or idea. Show your support with `:+1:` and/or join the discussion.
* Summarize your issue in one sentence (what goes wrong, what did you expect to happen)
* Describe your issue in detail
* How can we reproduce the issue on the [GitLab Vagrant virtual machine](https://github.com/gitlabhq/gitlab-vagrant-vm) (start with: vagrant destroy && vagrant up && vagrant ssh)
* Add the last commit sha1 of the GitLab version you used to replicate the issue
* Add logs or screen shots when possible
* Link to the line of code that might be responsible for the problem
* Describe your setup (use relevant parts from `sudo -u gitlab -H bundle exec rake gitlab:env:info`)
We welcome pull request with improvements to GitLab code and/or documentation. The issues we would really like a pull request for are listed with the [status 'accepting merge/pull requests' on our feedback forum](http://feedback.gitlab.com/forums/176466-general/status/796455) but other improvements are also welcome.
1. If you have multiple commits please combine them into one commit by [squashing them](http://git-scm.com/book/en/Git-Tools-Rewriting-History#Squashing-Commits)
For examples of feedback on pull requests please look at already [closed pull requests](https://github.com/gitlabhq/gitlabhq/pulls?direction=desc&page=1&sort=created&state=closed).