Add latest changes from gitlab-org/gitlab@master

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GitLab Bot 2019-12-28 09:08:05 +00:00
parent 41c9fff024
commit 0ba52d8e77
1 changed files with 13 additions and 9 deletions

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@ -259,24 +259,28 @@ Developers who have capacity can regularly check the list of [merge requests to
Since [unblocking others is always a top priority](https://about.gitlab.com/handbook/values/#global-optimization),
reviewers are expected to review assigned merge requests in a timely manner,
even when this may negatively impact their other tasks and priorities.
Doing so allows everyone involved in the merge request to iterate faster as the
context is fresh in memory, improves contributors' experiences significantly.
context is fresh in memory, and improves contributors' experience significantly.
A turnaround time of two working days is usually acceptable, since engineers
will typically have other things to work on while they're waiting for review,
but don't hesitate to ask the author if it's unclear what time frame would be
acceptable, how urgent the review is, or how significant the blockage.
#### Review-response SLO
If you don't think you'll be able to review a merge request within a reasonable
To ensure swift feedback to ready-to-review code, we maintain a `Review-response` Service-level Objective (SLO). The SLO is defined as:
> - review-response SLO = (time when first review response is provided) - (time MR is assigned to reviewer) < 2 business days
If you don't think you'll be able to review a merge request within the `Review-response` SLO
time frame, let the author know as soon as possible and try to help them find
another reviewer or maintainer who will be able to, so that they can be unblocked
and get on with their work quickly. Of course, if you are out of office and have
and get on with their work quickly.
Of course, if you are out of office and have
[communicated](https://about.gitlab.com/handbook/paid-time-off/#communicating-your-time-off)
this through your GitLab.com Status, authors are expected to realize this and
find a different reviewer themselves.
When a merge request author feels like they have been blocked for longer than
is reasonable, they are free to remind the reviewer through Slack or assign
When a merge request author has been blocked for longer than
the `Review-response` SLO, they are free to remind the reviewer through Slack or assign
another reviewer.
### Reviewing code