diff --git a/app/models/project_services/chat_slash_commands_service.rb b/app/models/project_services/chat_slash_commands_service.rb
index e58c96f5094..12261e9821e 100644
--- a/app/models/project_services/chat_slash_commands_service.rb
+++ b/app/models/project_services/chat_slash_commands_service.rb
@@ -37,7 +37,7 @@ class ChatSlashCommandsService < Service
     end
 
     Gitlab::ChatCommands::Command.new(project, user,
-      params.merge(presenter_format: presenter_format)).execute
+      params).execute
   end
 
   private
@@ -51,10 +51,6 @@ class ChatSlashCommandsService < Service
   end
 
   def presenter
-    Gitlab::ChatCommands::Presenter.new(presenter_format)
-  end
-
-  def presenter_format
-    throw NotImplementedError
+    Gitlab::ChatCommands::Presenter.new
   end
 end
diff --git a/app/models/project_services/mattermost_slash_commands_service.rb b/app/models/project_services/mattermost_slash_commands_service.rb
index 72a7b9c8f3a..10740275669 100644
--- a/app/models/project_services/mattermost_slash_commands_service.rb
+++ b/app/models/project_services/mattermost_slash_commands_service.rb
@@ -18,8 +18,4 @@ class MattermostSlashCommandsService < ChatSlashCommandsService
   def to_param
     'mattermost_slash_commands'
   end
-
-  def presenter_format
-    'mattermost'
-  end
 end
diff --git a/app/models/project_services/slack_slash_commands_service.rb b/app/models/project_services/slack_slash_commands_service.rb
index 6bf10ff6572..8413c657099 100644
--- a/app/models/project_services/slack_slash_commands_service.rb
+++ b/app/models/project_services/slack_slash_commands_service.rb
@@ -13,7 +13,14 @@ class SlackSlashCommandsService < ChatSlashCommandsService
     'slack_slash_commands'
   end
 
-  def presenter_format
-    'slack'
+  def trigger(params)
+    result = super
+
+    # Format messages to be Slack-compatible
+    if result && result[:text]
+      result[:text] = Slack::Notifier::LinkFormatter.format(result[:text])
+    end
+
+    result
   end
 end
diff --git a/lib/gitlab/chat_commands/base_command.rb b/lib/gitlab/chat_commands/base_command.rb
index 156bb826f86..4fe53ce93a9 100644
--- a/lib/gitlab/chat_commands/base_command.rb
+++ b/lib/gitlab/chat_commands/base_command.rb
@@ -44,7 +44,7 @@ module Gitlab
       end
 
       def presenter
-        Gitlab::ChatCommands::Presenter.new(params[:presenter_format])
+        Gitlab::ChatCommands::Presenter.new
       end
     end
   end
diff --git a/lib/gitlab/chat_commands/presenter.rb b/lib/gitlab/chat_commands/presenter.rb
index 98356ebebb3..e94d0ce2470 100644
--- a/lib/gitlab/chat_commands/presenter.rb
+++ b/lib/gitlab/chat_commands/presenter.rb
@@ -3,15 +3,9 @@ module Gitlab
     class Presenter
       include Gitlab::Routing.url_helpers
 
-      attr_reader :format
-
-      def initialize(format)
-        @format = format
-      end
-
       def authorize_chat_name(url)
         message = if url
-                    ":wave: Hi there! Before I do anything for you, please #{link(url, 'connect your GitLab account')}."
+                    ":wave: Hi there! Before I do anything for you, please [connect your GitLab account](#{url})."
                   else
                     ":sweat_smile: Couldn't identify you, nor can I autorize you!"
                   end
@@ -49,7 +43,7 @@ module Gitlab
       end
 
       def access_denied
-        ephemeral_response("Whoops! That action is not allowed. This incident will be #{link('https://xkcd.com/838/', 'reported')}.")
+          ephemeral_response("Whoops! That action is not allowed. This incident will be [reported](https://xkcd.com/838/).")
       end
 
       private
@@ -94,7 +88,7 @@ module Gitlab
         reference = resource.try(:to_reference) || resource.try(:id)
         title = resource.try(:title) || resource.try(:name)
 
-        link(url(resource), "#{reference} #{title}")
+          "[#{reference} #{title}](#{url(resource)})"
       end
 
       def header_with_list(header, items)
@@ -132,19 +126,6 @@ module Gitlab
           status: 200
         }
       end
-
-      def link(url, title)
-        case format
-        when 'slack'
-          "<#{url}|#{title}>"
-
-        when 'mattermost'
-          "[#{title}](#{url})"
-
-        else
-          title
-        end
-      end
     end
   end
 end
diff --git a/spec/lib/gitlab/chat_commands/command_spec.rb b/spec/lib/gitlab/chat_commands/command_spec.rb
index dec98d990b2..a0ec8884635 100644
--- a/spec/lib/gitlab/chat_commands/command_spec.rb
+++ b/spec/lib/gitlab/chat_commands/command_spec.rb
@@ -3,12 +3,10 @@ require 'spec_helper'
 describe Gitlab::ChatCommands::Command, service: true do
   let(:project) { create(:empty_project) }
   let(:user) { create(:user) }
-  let(:format) { nil }
 
   describe '#execute' do
     subject do
-      described_class.new(project, user,
-        params.merge(presenter_format: format)).execute
+      described_class.new(project, user, params).execute
     end
 
     context 'when no command is available' do
@@ -51,14 +49,8 @@ describe Gitlab::ChatCommands::Command, service: true do
         expect(subject[:text]).to match("my new issue")
       end
 
-      %w(slack mattermost).each do |format|
-        context "for #{format}" do
-          let(:format) { format }
-
-          it 'shows a link to the new issue' do
-            expect(subject[:text]).to match(/\/issues\/\d+/)
-          end
-        end
+      it 'shows a link to the new issue' do
+        expect(subject[:text]).to match(/\/issues\/\d+/)
       end
     end
 
diff --git a/spec/models/project_services/mattermost_notification_service_spec.rb b/spec/models/project_services/mattermost_notification_service_spec.rb
index c01e64b4c8e..7832d6f50cf 100644
--- a/spec/models/project_services/mattermost_notification_service_spec.rb
+++ b/spec/models/project_services/mattermost_notification_service_spec.rb
@@ -1,5 +1,5 @@
 require 'spec_helper'
 
 describe MattermostNotificationService, models: true do
-  it_behaves_like "slack or mattermost"
+  it_behaves_like "slack or mattermost notifications"
 end
diff --git a/spec/models/project_services/mattermost_slash_commands_service_spec.rb b/spec/models/project_services/mattermost_slash_commands_service_spec.rb
index b9deb0201e1..5c34cb6b4cf 100644
--- a/spec/models/project_services/mattermost_slash_commands_service_spec.rb
+++ b/spec/models/project_services/mattermost_slash_commands_service_spec.rb
@@ -1,5 +1,5 @@
 require 'spec_helper'
 
 describe MattermostSlashCommandsService, models: true do
-  it { is_expected.to respond_to :presenter_format }
+  it_behaves_like "chat slash commands"
 end
diff --git a/spec/models/project_services/slack_notification_service_spec.rb b/spec/models/project_services/slack_notification_service_spec.rb
index 59ddddf7454..110b5bf2115 100644
--- a/spec/models/project_services/slack_notification_service_spec.rb
+++ b/spec/models/project_services/slack_notification_service_spec.rb
@@ -1,5 +1,5 @@
 require 'spec_helper'
 
 describe SlackNotificationService, models: true do
-  it_behaves_like "slack or mattermost"
+  it_behaves_like "slack or mattermost notifications"
 end
diff --git a/spec/models/project_services/slack_slash_commands_service.rb b/spec/models/project_services/slack_slash_commands_service.rb
index 5ef97b9a2ed..c3fa80caebe 100644
--- a/spec/models/project_services/slack_slash_commands_service.rb
+++ b/spec/models/project_services/slack_slash_commands_service.rb
@@ -1,5 +1,38 @@
 require 'spec_helper'
 
 describe SlackSlashCommandsService, models: true do
-  it { is_expected.to respond_to :presenter_format }
+  it_behaves_like "chat slash commands"
+
+  describe '#trigger' do
+    context 'when an auth url is generated' do
+      let(:project) { create(:empty_project) }
+      let(:params) do
+        {
+          team_domain: 'http://domain.tld',
+          team_id: 'T3423423',
+          user_id: 'U234234',
+          user_name: 'mepmep',
+          token: 'token'
+        }
+      end
+      let(:service) do
+        project.create_slack_slash_commands_service(
+          properties: { token: 'token' }
+        )
+      end
+      let(:authorize_url) do
+        'http://authorize.example.com/'
+      end
+
+      before do
+        allow(service).to receive(:authorize_chat_name_url).and_return(authorize_url)
+      end
+
+      it 'uses slack compatible links' do
+        response = service.trigger(params)
+
+        expect(response[:text]).to include("<#{authorize_url}|connect your GitLab account>")
+      end
+    end
+  end
 end
diff --git a/spec/models/project_services/chat_slash_commands_service_spec.rb b/spec/support/chat_slash_commands_shared_examples.rb
similarity index 93%
rename from spec/models/project_services/chat_slash_commands_service_spec.rb
rename to spec/support/chat_slash_commands_shared_examples.rb
index 64fdd4d570b..96130b45235 100644
--- a/spec/models/project_services/chat_slash_commands_service_spec.rb
+++ b/spec/support/chat_slash_commands_shared_examples.rb
@@ -1,6 +1,4 @@
-require 'spec_helper'
-
-describe ChatSlashCommandsService, models: true do
+RSpec.shared_examples 'chat slash commands' do
   describe "Associations" do
     it { is_expected.to respond_to :token }
     it { is_expected.to have_many :chat_names }
@@ -29,10 +27,6 @@ describe ChatSlashCommandsService, models: true do
   describe '#trigger' do
     subject { described_class.new }
 
-    before do
-      allow(subject).to receive(:presenter_format).and_return('unknown')
-    end
-
     context 'no token is passed' do
       let(:params) { Hash.new }
 
diff --git a/spec/support/slack_mattermost_shared_examples.rb b/spec/support/slack_mattermost_notifications_shared_examples.rb
similarity index 99%
rename from spec/support/slack_mattermost_shared_examples.rb
rename to spec/support/slack_mattermost_notifications_shared_examples.rb
index 56d4965f74d..8582aea5fe5 100644
--- a/spec/support/slack_mattermost_shared_examples.rb
+++ b/spec/support/slack_mattermost_notifications_shared_examples.rb
@@ -1,6 +1,6 @@
 Dir[Rails.root.join("app/models/project_services/chat_message/*.rb")].each { |f| require f }
 
-RSpec.shared_examples 'slack or mattermost' do
+RSpec.shared_examples 'slack or mattermost notifications' do
   let(:chat_service) { described_class.new }
   let(:webhook_url) { 'https://example.gitlab.com/' }