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Merge branch 'severity-and-priority-rounding-rules-docs' into 'master'

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Round P/S labels up, not down

See merge request gitlab-org/gitlab-ce!22424
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Douwe Maan 2018-10-17 15:43:58 +00:00
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doc/development/contributing/issue_workflow.md
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@ -148,6 +148,9 @@ This label documents the planned timeline & urgency which is used to measure aga
| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) | | ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) |
| ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) | | ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) |
If an issue seems to fall between two priority labels, assign it to the higher-
priority label.
## Severity labels ## Severity labels
Severity labels help us clearly communicate the impact of a ~bug on users. Severity labels help us clearly communicate the impact of a ~bug on users.
@ -159,6 +162,10 @@ Severity labels help us clearly communicate the impact of a ~bug on users.
| ~S3 | Major Severity | Broken Feature, workaround acceptable | Can create merge requests only from the Merge Requests page, not through the Issue. | | ~S3 | Major Severity | Broken Feature, workaround acceptable | Can create merge requests only from the Merge Requests page, not through the Issue. |
| ~S4 | Low Severity | Functionality inconvenience or cosmetic issue | Label colors are incorrect / not being displayed. | | ~S4 | Low Severity | Functionality inconvenience or cosmetic issue | Label colors are incorrect / not being displayed. |
If an issue seems to fall between two severity labels, even taking the
[severity impact guidance](#severity-impact-guidance) into account, assign
it to the higher-severity label.
### Severity impact guidance ### Severity impact guidance
Severity levels can be applied further depending on the facet of the impact; e.g. Affected customers, GitLab.com availability, performance and etc. The below is a guideline. Severity levels can be applied further depending on the facet of the impact; e.g. Affected customers, GitLab.com availability, performance and etc. The below is a guideline.