Merge branch 'target-slo-defects' into 'master'
Change SLA to target SLO for bugs and defects See merge request gitlab-org/gitlab-ce!29615
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@ -163,9 +163,9 @@ or ~"Stretch". Any open issue for a previous milestone should be labeled
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Priority labels help us define the time a ~bug fix should be completed. Priority determines how quickly the defect turnaround time must be.
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Priority labels help us define the time a ~bug fix should be completed. Priority determines how quickly the defect turnaround time must be.
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If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
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If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
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This label documents the planned timeline & urgency which is used to measure against our actual SLA on delivering ~bug fixes.
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This label documents the planned timeline & urgency which is used to measure against our target SLO on delivering ~bug fixes.
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| Label | Meaning | Defect SLA (applies only to ~bug and ~security defects) |
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| Label | Meaning | Target SLO (applies only to ~bug and ~security defects) |
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|-------|-----------------|----------------------------------------------------------------------------|
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|-------|-----------------|----------------------------------------------------------------------------|
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| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) |
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| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) |
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| ~P2 | High Priority | The next release (60 days) |
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| ~P2 | High Priority | The next release (60 days) |
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