Collaspe regression under bugs
- Bugs are the parent section - Use the same workflow but branch off bugs / regression sections - Addressed review comments
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Mek Stittri
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PROCESS.md
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PROCESS.md
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@ -15,11 +15,9 @@
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- [Between the 1st and the 7th](#between-the-1st-and-the-7th)
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- [On the 7th](#on-the-7th)
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- [After the 7th](#after-the-7th)
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- [Defects](#defects)
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- [Bugs](#bugs)
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- [Managing a bug](#managing-a-bug)
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- [Bugs](#bugs)
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- [Regressions](#regressions)
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- [Managing a regression](#managing-a-regression)
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- [Managing bugs](#managing-bugs)
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- [Release retrospective and kickoff](#release-retrospective-and-kickoff)
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- [Retrospective](#retrospective)
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- [Kickoff](#kickoff)
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@ -171,7 +169,7 @@ information, see
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Once the stable branch is frozen, the only MRs that can be cherry-picked into
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the stable branch are:
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* Fixes for [regressions](#regressions), where `regression:xx.x` is the last recent monthly release or the current release.
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* Fixes for [regressions](#regressions) where the affected version `xx.x` in `regression:xx.x` is the current release. See [Managing a regression](#managing-a-regression).
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* Fixes for security issues
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* Fixes or improvements to automated QA scenarios
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* Documentation updates for changes in the same release
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@ -204,74 +202,58 @@ you can ask for an exception to be made.
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Check [this guide](https://gitlab.com/gitlab-org/release/docs/blob/master/general/exception-request/process.md) about how to open an exception request before opening one.
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## Defects
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## Bugs
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We categorize defects into 2 main categories, a ~bug and a ~regression.
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Whether the defect is a bug or a regression, the triage process should start as soon as possible.
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You can ping the Engineering Manager or the Product Manager for the relative area to make them aware of the issue earlier.
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They will analyze and prioritize the work as needed.
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### Bugs
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A ~bug ia a defect, error, failure which causes the system to behave incorrectly or preventing it from fulfill the product requirements.
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A ~bug is a defect, error, failure which causes the system to behave incorrectly or prevents it from fulfilling from fulfill the product requirements.
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The level of impact of a ~bug can vary from blocking a whole functionality
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or a feature usability bug. A bug should always be linked to a severity level.
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Refer to our [severity levels](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#severity-labels)
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#### Managing a Bug
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When a regression is created:
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1. Create an issue describing the problem in the most detailed way possible.
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1. If possible, provide links to real examples and how to reproduce the problem.
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1. Label the issue properly, using the [team label](../CONTRIBUTING.md#team-labels),
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the [subject label](../CONTRIBUTING.md#subject-labels)
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and any other label that may apply in the specific case
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1. Add the ~bug label
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1. Notify the respective Engineering Manager to evaluate the Severity of the regression and add a [Severity label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-severity-labels). The counterpart Product Manager is included to weigh-in on prioritization as needed to set the [Priority label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-priority-labels).
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1. From the Severity and Priority level the Engineering Manager then decides which milestone to set on the bug.
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Whether the bug is also a regression or not, the triage process should start as soon as possible.
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Ensure that the Engineering Manager and/or the Product Manager for the relative area is involved to prioritize the work as needed.
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### Regressions
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A ~regression implies that a previously **verified working functionality** no longer works.
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Regressions are a subset of bugs. We use the ~regression label to imply that the defect caused the functionality to regress.
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The label tells us that something worked before and it needs extra attention from Engineering and Product Managers to schedule/reschedule.
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The regression label does not apply to ~bugs for new features to which functionality was **never verified as working**.
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That by definition are not regressions. The ~regression label is not removed as part of any rescheduling process.
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If an issue is indeed a regression, it should carry such context forward until it's fully resolved.
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The regression label does not apply to ~bugs for new features for which functionality was **never verified as working**.
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These, by definition, are not regressions.
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A regression should always have the `regression:xx.x` label on it to designate when it was introduced.
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#### Managing a Regression
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A ~regression label tells us that something worked before and it needs extra attention from Engineering and Product Managers to schedule/reschedule.
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Regressions should be considered high priority issues that should be solved as soon as possible, especially if they have severe impact on users.
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### Managing bugs
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**Prioritization** We give higher priority to regressions that affected the last recent monthly release and the current release candidates.
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The two scenarios below can [by pass the exception request in the release process](LINK_HERE_TO_RM_DOC)
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* A regression in the **Last recent monthly release**
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* **Example:** In 11.0 we released a new `feature X` that is verified as working. Then in release 11.1 the feature no longer works this is regression for 11.0. The issue should have the `regression:11.0` label.
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The two scenarios below can [bypass the exception request in the release process](https://gitlab.com/gitlab-org/release/docs/blob/master/general/exception-request/process.md#after-the-7th), where the affected regression version matches the current monthly release version.
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* A regression which worked in the **Last monthly release**
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* **Example:** In 11.0 we released a new `feature X` that is verified as working. Then in release 11.1 the feature no longer works, this is regression for 11.1. The issue should have the `regression:11.1` label.
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* *Note:* When we say `the last recent monthly release`, this can refer to either the version currently running on GitLab.com, or the most recent version available in the package repositories.
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* A regression in the **Current release candidates**
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* **Example:** In 11.1-RC3 we shipped a new feature which has been verified as working. Then in 11.1-RC5 the feature no longer works this is regression for 11.1. The issue should have the `regression:11.1` label.
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* A regression which worked in the **Current release candidates**
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* **Example:** In 11.1-RC3 we shipped a new feature which has been verified as working. Then in 11.1-RC5 the feature no longer works, this is regression for 11.1. The issue should have the `regression:11.1` label.
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* *Note:* Because GitLab.com runs release candidates of new releases, a regression can be reported in a release before its 'official' release date on the 22nd of the month.
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When a regression is found:
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1. Create an issue describing the problem in the most detailed way possible
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1. If possible, provide links to real examples and how to reproduce the problem
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When a bug is found:
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1. Create an issue describing the problem in the most detailed way possible.
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1. If possible, provide links to real examples and how to reproduce the problem.
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1. Label the issue properly, using the [team label](../CONTRIBUTING.md#team-labels),
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the [subject label](../CONTRIBUTING.md#subject-labels)
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and any other label that may apply in the specific case
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1. Add the ~bug and ~regression labels
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1. Notify the respective Engineering Manager to evaluate the Severity of the regression and add a [Severity label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-severity-labels). The counterpart Product Manager is included to weigh-in on prioritization as needed to set the [Priority label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-priority-labels).
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1. Determine the release that the regression affects. Add the `regression:xx.x` label.
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1. If the `regression:xx.x` is the **Current release**, schedule it for the current milestone as it should be fixed in the current milestone. Scope it with ~Deliverable.
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1. If the `regression:xx.x` is the **Last monthly release**, schedule it for the current milestone as it should be fixed in the current milestone. Scope it with ~"Next Patch Release".
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1. If the `regression:xx.x` is older than the **Current release** and **Last monthly release**:
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1. If the regression is an ~S1 severity, label the regression with the current milestone as it should be fixed in the current milestone. Scope it with ~Stretch.
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1. If the regression is an ~S2, ~S3 or ~S4 severity, the regression may be scheduled for later milestones at the discretion of Engineering Manager and Product Manager.
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1. If the ~bug is a **regression**, add the ~regression label.
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1. Notify the respective Engineering Manager to evaluate the Severity and add a [Severity label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-severity-labels) and [Priority label](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md#bug-priority-labels).
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The counterpart Product Manager is included to weigh-in on prioritization as needed.
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1. If the ~bug is **NOT** a regression:
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1. The Engineering Manager decides which milestone the bug will be fixed. The appropriate milestone is applied.
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1. If the bug is a ~regression:
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1. Determine the release that the regression affects. Add the corresponding `regression:xx.x` label. See **Prioritization** section above.
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1. If the affected version `xx.x` in `regression:xx.x` is the **Current release**, schedule it for the current milestone as it should be fixed in the current milestone. Scope it with ~Deliverable.
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1. If the affected version `xx.x` in `regression:xx.x` is older than the **Current release**
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1. If the regression is an ~S1 severity, label the regression with the current milestone as it should be fixed in the current milestone. Scope it with ~"Next Patch Release" or ~Stretch.
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1. If the regression is an ~S2, ~S3 or ~S4 severity, the regression may be scheduled for later milestones at the discretion of Engineering Manager and Product Manager.
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## Release retrospective and kickoff
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