Merge branch 'jira-doc-resolution' into 'master'
Documenting that resolved JIRA tickets are not automatically transitioned See merge request gitlab-org/gitlab-ce!16162
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@ -173,6 +173,7 @@ where `PROJECT-1` is the issue ID of the JIRA project.
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- Only commits and merges into the project's default branch (usually **master**) will
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close an issue in Jira. You can change your projects default branch under
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[project settings](img/jira_project_settings.png).
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- The JIRA issue will not be transitioned if it has a resolution.
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### JIRA issue closing example
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@ -222,6 +223,10 @@ JIRA issue references and update comments will not work if the GitLab issue trac
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Make sure the `Transition ID` you set within the JIRA settings matches the one
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your project needs to close a ticket.
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Make sure that the JIRA issue is not already marked as resolved, in other words that
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the JIRA issue resolution field is not set. (It should not be struck through in
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JIRA lists.)
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[services-templates]: services_templates.md
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[jira-repo-old-docs]: https://gitlab.com/gitlab-org/gitlab-ce/blob/8-13-stable/doc/project_services/jira.md
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[jira]: https://www.atlassian.com/software/jira
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