diff --git a/app/models/project_services/discord_service.rb b/app/models/project_services/discord_service.rb
index 3718af3a6e6..ee7d737a68b 100644
--- a/app/models/project_services/discord_service.rb
+++ b/app/models/project_services/discord_service.rb
@@ -16,7 +16,7 @@ class DiscordService < ChatNotificationService
   end
 
   def help
-    "This service sends notifications about projects events to Discord channels.<br />
+    "This service sends notifications about project events to Discord channels.<br />
     To set up this service:
     <ol>
       <li><a href='https://support.discordapp.com/hc/en-us/articles/228383668-Intro-to-Webhooks'>Setup a custom Incoming Webhook</a>.</li>
diff --git a/doc/user/project/integrations/discord_notifications.md b/doc/user/project/integrations/discord_notifications.md
index b65b897c442..e157f5cc106 100644
--- a/doc/user/project/integrations/discord_notifications.md
+++ b/doc/user/project/integrations/discord_notifications.md
@@ -4,7 +4,7 @@
 
 The Discord Notifications service sends event notifications from GitLab to the channel for which the webhook was created.
 
-To send GitLab event notifications to a Discord channel, create a webhook in Discourse and configure it in GitLab.
+To send GitLab event notifications to a Discord channel, create a webhook in Discord and configure it in GitLab.
 
 ## Create webhook
 
diff --git a/spec/models/project_services/discord_service_spec.rb b/spec/models/project_services/discord_service_spec.rb
index 695fa96d9c1..99c2ada7ad8 100644
--- a/spec/models/project_services/discord_service_spec.rb
+++ b/spec/models/project_services/discord_service_spec.rb
@@ -43,20 +43,12 @@ describe DiscordService do
       WebMock.stub_request(:post, webhook_url)
     end
 
-    shared_examples "Discord service" do
-      it "calls Discord Webhooks API" do
-        subject.execute(sample_data)
-
-        expect(WebMock).to have_requested(:post, webhook_url).with { |req| req.body =~ /\A{"content":.+}\Z/ }.once
-      end
-    end
-
     context "with push events" do
       let(:sample_data) do
         Gitlab::DataBuilder::Push.build_sample(project, user)
       end
 
-      it_behaves_like "Discord service"
+      it_behaves_like "Interacts with external service", "Discord", content_key: :content
 
       it "specifies the webhook when it is configured" do
         expect(Discordrb::Webhooks::Client).to receive(:new).with(url: webhook_url).and_return(double(:discord_service).as_null_object)
@@ -86,7 +78,7 @@ describe DiscordService do
             subject.notify_only_default_branch = false
           end
 
-          it_behaves_like "Discord service"
+          it_behaves_like "Interacts with external service", "Discord", content_key: :content
         end
       end
     end
@@ -99,7 +91,7 @@ describe DiscordService do
         service.hook_data(issue, "open")
       end
 
-      it_behaves_like "Discord service"
+      it_behaves_like "Interacts with external service", "Discord", content_key: :content
     end
 
     context "with merge events" do
@@ -122,7 +114,7 @@ describe DiscordService do
         project.add_developer(user)
       end
 
-      it_behaves_like "Discord service"
+      it_behaves_like "Interacts with external service", "Discord", content_key: :content
     end
 
     context "with wiki page events" do
@@ -137,7 +129,7 @@ describe DiscordService do
       let(:wiki_page) { create(:wiki_page, wiki: project.wiki, attrs: opts) }
       let(:sample_data) { Gitlab::DataBuilder::WikiPage.build(wiki_page, user, "create") }
 
-      it_behaves_like "Discord service"
+      it_behaves_like "Interacts with external service", "Discord", content_key: :content
     end
 
     context "with note events" do
@@ -152,7 +144,7 @@ describe DiscordService do
                  note: "a comment on a commit")
         end
 
-        it_behaves_like "Discord service"
+        it_behaves_like "Interacts with external service", "Discord", content_key: :content
       end
 
       context "with merge request comment" do
@@ -160,7 +152,7 @@ describe DiscordService do
           create(:note_on_merge_request, project: project, note: "merge request note")
         end
 
-        it_behaves_like "Discord service"
+        it_behaves_like "Interacts with external service", "Discord", content_key: :content
       end
 
       context "with issue comment" do
@@ -168,7 +160,7 @@ describe DiscordService do
           create(:note_on_issue, project: project, note: "issue note")
         end
 
-        it_behaves_like "Discord service"
+        it_behaves_like "Interacts with external service", "Discord", content_key: :content
       end
 
       context "with snippet comment" do
@@ -176,7 +168,7 @@ describe DiscordService do
           create(:note_on_project_snippet, project: project, note: "snippet note")
         end
 
-        it_behaves_like "Discord service"
+        it_behaves_like "Interacts with external service", "Discord", content_key: :content
       end
     end
 
@@ -191,7 +183,7 @@ describe DiscordService do
       context "with failed pipeline" do
         let(:status) { "failed" }
 
-        it_behaves_like "Discord service"
+        it_behaves_like "Interacts with external service", "Discord", content_key: :content
       end
 
       context "with succeeded pipeline" do
@@ -210,7 +202,7 @@ describe DiscordService do
             subject.notify_only_broken_pipelines = false
           end
 
-          it_behaves_like "Discord service"
+          it_behaves_like "Interacts with external service", "Discord", content_key: :content
         end
       end
 
@@ -236,7 +228,7 @@ describe DiscordService do
             subject.notify_only_default_branch = false
           end
 
-          it_behaves_like "Discord service"
+          it_behaves_like "Interacts with external service", "Discord", content_key: :content
         end
       end
     end
diff --git a/spec/models/project_services/hangouts_chat_service_spec.rb b/spec/models/project_services/hangouts_chat_service_spec.rb
index cfa55188a64..3557f62fde2 100644
--- a/spec/models/project_services/hangouts_chat_service_spec.rb
+++ b/spec/models/project_services/hangouts_chat_service_spec.rb
@@ -41,23 +41,12 @@ describe HangoutsChatService do
       WebMock.stub_request(:post, webhook_url)
     end
 
-    shared_examples 'Hangouts Chat service' do
-      it 'calls Hangouts Chat API' do
-        subject.execute(sample_data)
-
-        expect(WebMock)
-          .to have_requested(:post, webhook_url)
-          .with { |req| req.body =~ /\A{"text":.+}\Z/ }
-          .once
-      end
-    end
-
     context 'with push events' do
       let(:sample_data) do
         Gitlab::DataBuilder::Push.build_sample(project, user)
       end
 
-      it_behaves_like 'Hangouts Chat service'
+      it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
 
       it 'specifies the webhook when it is configured' do
         expect(HangoutsChat::Sender).to receive(:new).with(webhook_url).and_return(double(:hangouts_chat_service).as_null_object)
@@ -87,7 +76,7 @@ describe HangoutsChatService do
             subject.notify_only_default_branch = false
           end
 
-          it_behaves_like 'Hangouts Chat service'
+          it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
         end
       end
     end
@@ -100,7 +89,7 @@ describe HangoutsChatService do
         service.hook_data(issue, 'open')
       end
 
-      it_behaves_like 'Hangouts Chat service'
+      it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
     end
 
     context 'with merge events' do
@@ -123,7 +112,7 @@ describe HangoutsChatService do
         project.add_developer(user)
       end
 
-      it_behaves_like 'Hangouts Chat service'
+      it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
     end
 
     context 'with wiki page events' do
@@ -138,7 +127,7 @@ describe HangoutsChatService do
       let(:wiki_page) { create(:wiki_page, wiki: project.wiki, attrs: opts) }
       let(:sample_data) { Gitlab::DataBuilder::WikiPage.build(wiki_page, user, 'create') }
 
-      it_behaves_like 'Hangouts Chat service'
+      it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
     end
 
     context 'with note events' do
@@ -152,7 +141,7 @@ describe HangoutsChatService do
                                   note: 'a comment on a commit')
         end
 
-        it_behaves_like 'Hangouts Chat service'
+        it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
       end
 
       context 'with merge request comment' do
@@ -161,7 +150,7 @@ describe HangoutsChatService do
                                          note: 'merge request note')
         end
 
-        it_behaves_like 'Hangouts Chat service'
+        it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
       end
 
       context 'with issue comment' do
@@ -169,7 +158,7 @@ describe HangoutsChatService do
           create(:note_on_issue, project: project, note: 'issue note')
         end
 
-        it_behaves_like 'Hangouts Chat service'
+        it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
       end
 
       context 'with snippet comment' do
@@ -178,7 +167,7 @@ describe HangoutsChatService do
                                            note: 'snippet note')
         end
 
-        it_behaves_like 'Hangouts Chat service'
+        it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
       end
     end
 
@@ -193,7 +182,7 @@ describe HangoutsChatService do
       context 'with failed pipeline' do
         let(:status) { 'failed' }
 
-        it_behaves_like 'Hangouts Chat service'
+        it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
       end
 
       context 'with succeeded pipeline' do
@@ -212,7 +201,7 @@ describe HangoutsChatService do
             subject.notify_only_broken_pipelines = false
           end
 
-          it_behaves_like 'Hangouts Chat service'
+          it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
         end
       end
 
@@ -238,7 +227,7 @@ describe HangoutsChatService do
             subject.notify_only_default_branch = false
           end
 
-          it_behaves_like 'Hangouts Chat service'
+          it_behaves_like "Interacts with external service", "Hangouts Chat", content_key: :text
         end
       end
     end
diff --git a/spec/support/shared_examples/models/project_services_spec.rb b/spec/support/shared_examples/models/project_services_spec.rb
new file mode 100644
index 00000000000..4eec52a2d52
--- /dev/null
+++ b/spec/support/shared_examples/models/project_services_spec.rb
@@ -0,0 +1,9 @@
+require "spec_helper"
+
+shared_examples_for "Interacts with external service" do |service_name, content_key:|
+  it "calls #{service_name} Webhooks API" do
+    subject.execute(sample_data)
+
+    expect(WebMock).to have_requested(:post, webhook_url).with { |req| req.body =~ /\A{"#{content_key}":.+}\Z/ }.once
+  end
+end