diff --git a/doc/reply_by_email/README.md b/doc/reply_by_email/README.md index 67dc2b04000..accd83b66df 100644 --- a/doc/reply_by_email/README.md +++ b/doc/reply_by_email/README.md @@ -2,11 +2,13 @@ GitLab can be set up to allow users to comment on issues and merge requests by replying to notification emails. -In order to do this, you need access to an IMAP-enabled email account, with a provider or server that supports [email sub-addressing](https://en.wikipedia.org/wiki/Email_address#Sub-addressing). Sub-addressing is a feature where any email to `user+some_arbitrary_tag@example.com` will end up in the mailbox for `user@example.com`, and is supported by providers such as Gmail, Yahoo! Mail, Outlook.com and iCloud, as well as the [Postfix](http://www.postfix.org/) mail server which you can run on-premises. +## Get a mailbox -If you want to use a Gmail with Reply by email, make sure you have [IMAP access enabled](https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018) and [allow less secure apps to access the account](https://support.google.com/accounts/answer/6010255). +Reply by email requires an IMAP-enabled email account, with a provider or server that supports [email sub-addressing](https://en.wikipedia.org/wiki/Email_address#Sub-addressing). Sub-addressing is a feature where any email to `user+some_arbitrary_tag@example.com` will end up in the mailbox for `user@example.com`, and is supported by providers such as Gmail, Yahoo! Mail, Outlook.com and iCloud, as well as the Postfix mail server which you can run on-premises. -To set up a basic Postfix mail server with IMAP access on Ubuntu, follow [these instructions](https://help.ubuntu.com/community/PostfixBasicSetupHowto). +If you want to use Gmail with Reply by email, make sure you have [IMAP access enabled](https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018) and [allow less secure apps to access the account](https://support.google.com/accounts/answer/6010255). + +To set up a basic Postfix mail server with IMAP access on Ubuntu, follow [these instructions](./postfix.md). ## Set it up diff --git a/doc/reply_by_email/postfix.md b/doc/reply_by_email/postfix.md new file mode 100644 index 00000000000..bab107b958d --- /dev/null +++ b/doc/reply_by_email/postfix.md @@ -0,0 +1,316 @@ +# Set up Postfix for Reply by email + +This document will take you through the steps of setting up a basic Postfix mail server with IMAP authentication on Ubuntu, to be used with Reply by email. + +The instructions make the assumption that you will be using the email address `replies@gitlab.example.com`, that is, username `replies` on host `gitlab.example.com`. Don't forget to change it to your actual host when executing the example code snippets. + +## Configure your server DNS + +1. Add an MX record pointing from `gitlab.example.com` to your server IP. +1. Add an A record pointing from `mail.gitlab.example.com` to your server IP. +1. Verify that the changes have propagated: + + ```sh + dig mx gitlab.example.com + ``` + + ```sh + dig a mail.gitlab.example.com + ``` + + You should see an `ANSWER SECTION` with the expected result in the output for both. + +## Install packages + +1. Install the `postfix` package if it is not installed already: + + ```sh + sudo apt-get install postfix + ``` + + When asked about the environment, select 'Internet Site'. When asked to confirm the hostname, make sure it matches `gitlab.example.com`. + +1. Install the `mailutils` package. + + ```sh + sudo apt-get install mailutils + ``` + +## Create user + +1. Create a user for replies. + + ```sh + sudo useradd -m -s /bin/bash replies + ``` + +1. Set a password for this user. + + ```sh + sudo passwd replies + ``` + + Be sure not to forget this, you'll need it later. + +## Test the out-of-the-box setup + +1. Connect to the local SMTP server: + + ```sh + telnet localhost 25 + ``` + + You should see a prompt like this: + + ```sh + Trying 127.0.0.1... + Connected to localhost. + Escape character is '^]'. + 220 gitlab.example.com ESMTP Postfix (Ubuntu) + ``` + + If you get a `Connection refused` error instead, check if `postfix` is running: + + ```sh + sudo postfix status + ``` + + If it is not, start it: + + ```sh + sudo postfix start + ``` + +1. Send the new `replies` user a dummy email to test SMTP, by entering the following into the SMTP prompt: + + ``` + ehlo localhost + mail from: root@localhost + rcpt to: replies@localhost + data + Subject: Re: Some issue + + Sounds good! + . + quit + ``` + + (Note: The `.` is a literal period on its own line) + +1. Check if the `replies` user received the email: + + ```sh + sh - replies + mail + ``` + + You should see output like this: + + ``` + "/var/mail/replies": 1 message 1 unread + >U 1 root@localhost 59/2842 Re: Some issue + ``` + + Quit the mail app: + + ```sh + q + ``` + +1. Log out of the `replies` account and go back to being `root`: + + ```sh + logout + ``` + +## Configure Postfix to use Maildir-style mailboxes + +Courier, which we will install later to add IMAP authentication, requiers mailboxes to have the Maildir format, rather than mbox. + +1. Configure Postfix to use Maildir-style mailboxes: + + ```sh + sudo postconf -e "home_mailbox = Maildir/" + sudo postconf -e "mailbox_command = " + ``` + +1. Restart Postfix: + + ```sh + sudo postfix restart + ``` + +1. Test the new setup: + + 1. Follow steps 1 and 2 of "Test the out-of-the-box setup". + 2. Check if the `replies` user received the email: + + ```sh + sh - replies + MAIL=/home/replies/Maildir + mail + ``` + + You should see output like this: + + ``` + "/home/replies/Maildir": 1 message 1 unread + >U 1 root@localhost 59/2842 Re: Some issue + ``` + + Quit the mail app: + + ```sh + q + ``` + +1. Log out of the `replies` account and go back to being `root`: + + ```sh + logout + ``` + +## Install the Courier IMAP server + +1. Install the `courier-imap` package: + + ```sh + sudo apt-get install courier-imap + ``` + +## Configure Postfix to receive email from the internet + +1. Let Postfix know about the domains that it should consider local: + + ```sh + sudo postconf -e "mydestination = mail.gitlab.example.com, localhost.localdomain, localhost, gitlab.example.com" + ``` + +1. Let Postfix know about the IPs that it should consider part of the LAN: + + We'll assume `192.168.1.0/24` is your local LAN. You can safely skip this step if you don't have other machines in the same local network. + + ```sh + sudo postconf -e "mynetworks = 127.0.0.0/8, 192.168.1.0/24" + ``` + +1. Configure Postfix to receive mail on all interfaces, which includes the internet: + + ```sh + sudo postconf -e "init_interfaces = all" + ``` + +1. Configure Postfix to receive mail on both IPv4 and IPv6 protocols: + + ```sh + sudo postconf -e "inet_protocols = all" + ``` + +## Test the final setup + +1. Test SMTP under the new setup: + + 1. Connect to the SMTP server: + + ```sh + telnet mail.gitlab.example.com 25 + ``` + + You should see a prompt like this: + + ```sh + Trying 123.123.123.123... + Connected to mail.gitlab.example.com. + Escape character is '^]'. + 220 gitlab.example.com ESMTP Postfix (Ubuntu) + ``` + + If you get a `Connection refused` error instead, make sure your firewall is setup to allow inbound traffic on port 25. + + 1. Send the `replies` user a dummy email to test SMTP, by entering the following into the SMTP prompt: + + ``` + ehlo gitlab.example.com + mail from: root@gitlab.example.com + rcpt to: replies@gitlab.example.com + data + Subject: Re: Some issue + + Sounds good! + . + quit + ``` + + (Note: The `.` is a literal period on its own line) + + 1. Check if the `replies` user received the email: + + ```sh + sh - replies + MAIL=/home/replies/Maildir + mail + ``` + + You should see output like this: + + ``` + "/home/replies/Maildir": 1 message 1 unread + >U 1 root@gitlab.example.com 59/2842 Re: Some issue + ``` + + Quit the mail app: + + ```sh + q + ``` + + 1. Log out of the `replies` account and go back to being `root`: + + ```sh + logout + ``` + +1. Test IMAP under the new setup: + + 1. Connect to the IMAP server: + + ```sh + telnet mail.gitlab.example.com 143 + ``` + + You should see a prompt like this: + + ```sh + Trying 123.123.123.123... + Connected to mail.example.gitlab.com. + Escape character is '^]'. + - OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc. See COPYING for distribution information. + ``` + + 1. Sign in as the `replies` user to test IMAP, by entering the following into the IMAP prompt: + + ``` + a login replies PASSWORD + ``` + + Replace PASSWORD by the password you set on the `replies` user earlier. + + You should see output like this: + + ``` + a OK LOGIN Ok. + ``` + + 1. Disconnect from the IMAP server: + + ```sh + a logout + ``` + +## Done! + +If all the tests went all right, Postfix is all set up and ready to receive email! Continue with the [Reply by email](./README.md) doc to configure GitLab. + +--------- + +_This document was adapted from https://help.ubuntu.com/community/PostfixBasicSetupHowto, by contributors to the Ubuntu documentation wiki._