diff --git a/app/controllers/chat_ops_controller.rb b/app/controllers/chat_ops_controller.rb
new file mode 100644
index 00000000000..2754de5e710
--- /dev/null
+++ b/app/controllers/chat_ops_controller.rb
@@ -0,0 +1,10 @@
+class ChatOpsController < ApplicationController
+  respond_to :json
+
+  skip_before_action :verify_authenticity_token
+  skip_before_action :authenticate_user!
+
+  def trigger
+    render json: { ok: true }
+  end
+end
diff --git a/app/models/project.rb b/app/models/project.rb
index 4aedc91dc34..1c392eb7460 100644
--- a/app/models/project.rb
+++ b/app/models/project.rb
@@ -23,7 +23,9 @@ class Project < ActiveRecord::Base
 
   cache_markdown_field :description, pipeline: :description
 
-  delegate :feature_available?, :builds_enabled?, :wiki_enabled?, :merge_requests_enabled?, to: :project_feature, allow_nil: true
+  delegate :feature_available?, :builds_enabled?, :wiki_enabled?, 
+           :merge_requests_enabled?, :issues_enabled?, to: :project_feature, 
+           allow_nil: true
 
   default_value_for :archived, false
   default_value_for :visibility_level, gitlab_config_features.visibility_level
diff --git a/app/models/project_feature.rb b/app/models/project_feature.rb
index 5c53c8f1ee5..03194fc2141 100644
--- a/app/models/project_feature.rb
+++ b/app/models/project_feature.rb
@@ -60,6 +60,10 @@ class ProjectFeature < ActiveRecord::Base
     merge_requests_access_level > DISABLED
   end
 
+  def issues_enabled?
+    issues_access_level > DISABLED
+  end
+
   private
 
   # Validates builds and merge requests access level
diff --git a/app/services/mattermost/command_service.rb b/app/services/mattermost/command_service.rb
new file mode 100644
index 00000000000..c8329a2dca4
--- /dev/null
+++ b/app/services/mattermost/command_service.rb
@@ -0,0 +1,74 @@
+module Mattermost
+  class CommandService < BaseService
+    SERVICES = [
+      Mattermost::Commands::IssueService,
+      Mattermost::Commands::MergeRequestService
+    ]
+
+    def execute
+      return unknown_user unless current_user
+      return not_found_404 unless can?(current_user, :read_project, project)
+
+      triggered_command = command
+      service = SERVICES.find do |service|
+        service.triggered_by?(triggered_command) && service.available?(project)
+      end
+
+      if service
+        present service.new(project, current_user, params).execute
+      else
+        help_message
+      end
+    end
+
+    private
+
+    def command
+      params[:text].match(/\A(?<command>\S+)/)[:command]
+    end
+
+    def present(result)
+      return not_found_404 unless result
+
+      if result.respond_to?(:count)
+        if count > 1
+          #TODO
+          return resource_list(result)
+        else
+          result = result.first
+        end
+      end
+
+      message = "### [#{result.to_reference} #{result.title}](link(result))"
+      message << "\n\n#{result.description}" if result.description
+
+      {
+        response_type: :in_channel,
+        text: message
+      }
+    end
+
+    def unknown_user
+      {
+        response_type: :ephemeral,
+        text: 'Hi there! I have not yet had the pleasure to get acquainted!' # TODO allow user to authenticate and authorize
+      }
+    end
+
+    def not_found_404
+      {
+        response_type: :ephemeral,
+        text: "404 not found! GitLab couldn't find what your were looking for! :boom:",
+      }
+    end
+
+    def help_message
+      command_help_messages = SERVICES.map { |service| service.help_message(project) }
+
+      {
+        response_type: :ephemeral,
+        text: "Sadly, the used command does not exist, lets take a look at your options here:\n\n#{command_help_messages.join("\n")}"
+      }
+    end
+  end
+end
diff --git a/app/services/mattermost/commands/base_service.rb b/app/services/mattermost/commands/base_service.rb
new file mode 100644
index 00000000000..54d8fa088b8
--- /dev/null
+++ b/app/services/mattermost/commands/base_service.rb
@@ -0,0 +1,60 @@
+module Mattermost
+  module Commands
+    class BaseService < ::BaseService
+      class << self
+        def triggered_by?(_)
+          raise NotImplementedError
+        end
+
+        def available?(_)
+          raise NotImplementedError
+        end
+
+        def help_message(_)
+          NotImplementedError
+        end
+      end
+
+      QUERY_LIMIT = 5
+
+      def execute
+        subcommand, args = parse_command
+
+        if subcommands.include?(subcommand)
+          send(subcommand, args)
+        else
+          nil
+        end
+      end
+
+      private
+
+      # This method can only be used by a resource that has an iid. Also, the
+      # class should implement #collection itself. Probably project.resource
+      # would suffice
+      def show(args)
+        iid = args.first
+
+        result = collection.find_by(iid: iid)
+        if readable?(result)
+          result
+        else
+          nil
+        end
+      end
+
+      # Child class should implement #collection
+      def search(args)
+        query = args.join(' ')
+
+        collection.search(query).limit(QUERY_LIMIT).select do |issuable|
+          readable?(issuable)
+        end
+      end
+
+      def command
+        params[:text]
+      end
+    end
+  end
+end
diff --git a/app/services/mattermost/commands/issue_service.rb b/app/services/mattermost/commands/issue_service.rb
new file mode 100644
index 00000000000..879f0c2eb21
--- /dev/null
+++ b/app/services/mattermost/commands/issue_service.rb
@@ -0,0 +1,49 @@
+module Mattermost
+  module Commands
+    class IssueService < Mattermost::Commands::BaseService
+      class << self
+        def triggered_by?(command)
+          command == 'issue'
+        end
+
+        def available?(project)
+          project.issues_enabled? && project.default_issues_tracker?
+        end
+
+        def help_message(project)
+          return nil unless available?(project)
+
+          message = "issue show <issue_id>"
+          message << "issue search <query>"
+        end
+      end
+
+      private
+
+      #TODO implement create
+      def subcommands
+        %w[creates search show]
+      end
+
+      def collection
+        project.issues
+      end
+
+      def readable?(issue)
+        can?(current_user, :read_issue, issue)
+      end
+
+      # 'issue create my new title\nmy new description
+      # => 'create', ['my', 'new', 'title, ['my new description']]
+      # 'issue show 123'
+      # => 'show', ['123']
+      def parse_command
+        split = command.split
+        subcommand = split[1]
+        args = split[2..-1]
+
+        return subcommand, args
+      end
+    end
+  end
+end
diff --git a/app/services/mattermost/commands/merge_request_service.rb b/app/services/mattermost/commands/merge_request_service.rb
new file mode 100644
index 00000000000..907834ee0c2
--- /dev/null
+++ b/app/services/mattermost/commands/merge_request_service.rb
@@ -0,0 +1,46 @@
+module Mattermost
+  module Commands
+    class MergeRequestService < Mattermost::Commands::BaseService
+      class << self
+        def triggered_by?(command)
+          command == 'mergerequest'
+        end
+
+        def available?(project)
+          project.merge_requests_enabled?
+        end
+
+        def help_message(project)
+          return nil unless available?(project)
+
+          message = "mergerequest show <merge request id>\n"
+          message << "mergerequest search <query>"
+        end
+      end
+
+      private
+
+      def subcommands
+        %w[show search]
+      end
+
+      def collection
+        project.merge_requests
+      end
+
+      def readable?(_)
+        can?(current_user, :read_merge_request, project)
+      end
+
+      # 'mergerequest show 123' => 'show', ['123']
+      # 'mergerequest search my query' => 'search',['my', 'query']
+      def parse_command
+        split = command.split
+        subcommand = split[1]
+        args = split[2..-1]
+
+        return subcommand, args
+      end
+    end
+  end
+end
diff --git a/config/routes.rb b/config/routes.rb
index 7bf6c03e69b..b1de4ba3821 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -68,6 +68,11 @@ Rails.application.routes.draw do
   # Notification settings
   resources :notification_settings, only: [:create, :update]
 
+  # For slash commands to POST
+  namespace :chat_ops do
+    post :trigger
+  end
+
   draw :import
   draw :uploads
   draw :explore
diff --git a/spec/controllers/chat_ops_controller_spec.rb b/spec/controllers/chat_ops_controller_spec.rb
new file mode 100644
index 00000000000..7303c981ba2
--- /dev/null
+++ b/spec/controllers/chat_ops_controller_spec.rb
@@ -0,0 +1,11 @@
+require 'rails_helper'
+
+RSpec.describe ChatOpsController, type: :controller do
+  describe "POST #trigger" do
+    it "returns http success" do
+      post :trigger
+
+      expect(response).to have_http_status(:success)
+    end
+  end
+end
diff --git a/spec/services/mattermost/command_service_spec.rb b/spec/services/mattermost/command_service_spec.rb
new file mode 100644
index 00000000000..35051c09f8d
--- /dev/null
+++ b/spec/services/mattermost/command_service_spec.rb
@@ -0,0 +1,55 @@
+require 'spec_helper'
+
+describe Mattermost::CommandService, service: true do
+  let(:project)         { build(:project) }
+  let(:user)            { build(:user) }
+  let(:params)          { { text: 'issue show 1' } }
+
+  subject { described_class.new(project, user, params).execute }
+
+  describe '#execute' do
+    context 'no user could be found' do
+      let(:user) { nil }
+
+      it 'asks the user to introduce him/herself' do
+        expect(subject[:response_type]).to be :ephemeral
+        expect(subject[:text]).to start_with 'Hi there!'
+      end
+    end
+
+    context 'no project could be found' do
+      it 'shows a 404 not found message' do
+        expect(subject[:response_type]).to be :ephemeral
+        expect(subject[:text]).to start_with '404 not found!'
+      end
+    end
+
+    context 'the user has access to the project' do
+      let(:project) { create(:project) }
+      let(:user)    { create(:user) }
+
+      before do
+        project.team << [user, :master]
+      end
+
+      context 'no command service is triggered' do
+        let(:params) { { text: 'unknown_command' } }
+
+        it 'shows the help messages' do
+          expect(subject[:response_type]).to be :ephemeral
+          expect(subject[:text]).to start_with 'Sadly, the used command'
+        end
+      end
+
+      context 'a valid command is executed' do
+        let(:issue)   { create(:issue, project: project) }
+        let(:params)  { { text: "issue show #{issue.iid}" } }
+
+        it 'a resource is presented to the user' do
+          expect(subject[:response_type]).to be :in_channel
+          expect(subject[:text]).to match issue.title
+        end
+      end
+    end
+  end
+end
diff --git a/spec/services/mattermost/commands/issue_service_spec.rb b/spec/services/mattermost/commands/issue_service_spec.rb
new file mode 100644
index 00000000000..67629d26bc0
--- /dev/null
+++ b/spec/services/mattermost/commands/issue_service_spec.rb
@@ -0,0 +1,70 @@
+require 'spec_helper'
+
+describe Mattermost::Commands::IssueService do
+  let(:project) { create(:project) }
+  let(:issue )  { create(:issue, :confidential, title: 'Bird is the word', project: project) }
+  let(:user)    { issue.author }
+
+  subject { described_class.new(project, user, params).execute }
+
+  before do
+    project.team << [user, :developer]
+  end
+
+  describe '#execute' do
+    context 'show as subcommand' do
+      context 'issue can be found' do
+        let(:params) { { text: "issue show #{issue.iid}" } }
+
+        it 'returns the merge request' do
+          expect(subject).to eq issue
+        end
+
+        context 'the user has no access' do
+          let(:non_member) { create(:user) }
+          subject { described_class.new(project, non_member, params).execute }
+
+          it 'returns nil' do
+            expect(subject).to eq nil
+          end
+        end
+      end
+
+      context 'issue can not be found' do
+        let(:params) { { text: 'issue show 12345' } }
+
+        it 'returns nil' do
+          expect(subject).to eq nil
+        end
+      end
+    end
+
+    context 'search as a subcommand' do
+      context 'with results' do
+        let(:params) { { text: "issue search is the word" } }
+
+        it 'returns the issue' do
+          expect(subject).to eq [issue]
+        end
+      end
+
+      context 'without results' do
+        let(:params) { { text: 'issue search mepmep' } }
+
+        it 'returns an empty collection' do
+          expect(subject).to eq []
+        end
+      end
+    end
+  end
+
+  describe 'help_message' do
+    context 'issues are disabled' do
+      it 'returns nil' do
+        allow(described_class).to receive(:available?).and_return false
+
+        expect(described_class.help_message(project)).to eq nil
+      end
+    end
+  end
+end
diff --git a/spec/services/mattermost/commands/merge_request_service_spec.rb b/spec/services/mattermost/commands/merge_request_service_spec.rb
new file mode 100644
index 00000000000..39381520a99
--- /dev/null
+++ b/spec/services/mattermost/commands/merge_request_service_spec.rb
@@ -0,0 +1,68 @@
+require 'spec_helper'
+
+describe Mattermost::Commands::MergeRequestService do
+  let(:project)       { create(:project, :private) }
+  let(:merge_request) { create(:merge_request, title: 'Bird is the word', source_project: project) }
+  let(:user)          { merge_request.author }
+
+  subject { described_class.new(project, user, params).execute }
+
+  before do
+    project.team << [user, :developer]
+  end
+
+  context 'show as subcommand' do
+    context 'merge request can be found' do
+      let(:params) { { text: "mergerequest show #{merge_request.iid}" } }
+
+      it 'returns the merge request' do
+        expect(subject).to eq merge_request
+      end
+
+      context 'the user has no access' do
+        let(:non_member) { create(:user) }
+        subject { described_class.new(project, non_member, params).execute }
+
+        it 'returns nil' do
+          expect(subject).to eq nil
+        end
+      end
+    end
+
+    context 'merge request can not be found' do
+      let(:params) { { text: 'mergerequest show 12345' } }
+
+      it 'returns nil' do
+        expect(subject).to eq nil
+      end
+    end
+  end
+
+  context 'search as a subcommand' do
+    context 'with results' do
+      let(:params) { { text: "mergerequest search is the word" } }
+
+      it 'returns the merge_request' do
+        expect(subject).to eq [merge_request]
+      end
+    end
+
+    context 'without results' do
+      let(:params) { { text: 'mergerequest search mepmep' } }
+
+      it 'returns an empty collection' do
+        expect(subject).to eq []
+      end
+    end
+  end
+
+  describe 'help_message' do
+    context 'issues are disabled' do
+      it 'returns nil' do
+        allow(described_class).to receive(:available?).and_return false
+
+        expect(described_class.help_message(project)).to eq nil
+      end
+    end
+  end
+end