diff --git a/app/views/projects/jobs/show.html.haml b/app/views/projects/jobs/show.html.haml
index 8beb4ffef45..cbbcc8f1db5 100644
--- a/app/views/projects/jobs/show.html.haml
+++ b/app/views/projects/jobs/show.html.haml
@@ -55,7 +55,7 @@
           - else
             Job has been erased #{time_ago_with_tooltip(@build.erased_at)}
 
-    - if @build.has_trace?
+    - if @build.running? || @build.has_trace?
       .build-trace-container.prepend-top-default
         .top-bar.js-top-bar
           .js-truncated-info.truncated-info.hidden-xs.pull-left.hidden<
diff --git a/lib/gitlab/ci/status/build/common.rb b/lib/gitlab/ci/status/build/common.rb
index c0c7c7f5b5d..c1fc70ac266 100644
--- a/lib/gitlab/ci/status/build/common.rb
+++ b/lib/gitlab/ci/status/build/common.rb
@@ -3,6 +3,14 @@ module Gitlab
     module Status
       module Build
         module Common
+          def illustration
+            {
+              image: 'illustrations/skipped-job_empty.svg',
+              size: 'svg-430',
+              title: _('This job does not have a trace.')
+            }
+          end
+
           def has_details?
             can?(user, :read_build, subject)
           end
diff --git a/spec/features/projects/jobs_spec.rb b/spec/features/projects/jobs_spec.rb
index 749a1b81872..a460024542c 100644
--- a/spec/features/projects/jobs_spec.rb
+++ b/spec/features/projects/jobs_spec.rb
@@ -464,6 +464,17 @@ feature 'Jobs' do
         expect(page).to have_content('This job has been skipped')
       end
     end
+
+    context 'when job is failed but has no trace' do
+      let(:job) { create(:ci_build, :failed, pipeline: pipeline) }
+
+      it 'renders empty state' do
+        visit project_job_path(project, job)
+
+        expect(job).not_to have_trace
+        expect(page).to have_content('This job does not have a trace.')
+      end
+    end
   end
 
   describe "POST /:project/jobs/:id/cancel", :js do
diff --git a/spec/lib/gitlab/ci/status/build/common_spec.rb b/spec/lib/gitlab/ci/status/build/common_spec.rb
index 2cce7a23ea7..ca3c66f0152 100644
--- a/spec/lib/gitlab/ci/status/build/common_spec.rb
+++ b/spec/lib/gitlab/ci/status/build/common_spec.rb
@@ -38,4 +38,10 @@ describe Gitlab::Ci::Status::Build::Common do
       expect(subject.details_path).to include "jobs/#{build.id}"
     end
   end
+
+  describe '#illustration' do
+    it 'provides a fallback empty state illustration' do
+      expect(subject.illustration).not_to be_empty
+    end
+  end
 end
diff --git a/spec/lib/gitlab/ci/status/build/factory_spec.rb b/spec/lib/gitlab/ci/status/build/factory_spec.rb
index 6d5b73bb01b..d53a7d468e3 100644
--- a/spec/lib/gitlab/ci/status/build/factory_spec.rb
+++ b/spec/lib/gitlab/ci/status/build/factory_spec.rb
@@ -75,7 +75,8 @@ describe Gitlab::Ci::Status::Build::Factory do
 
       it 'matches correct extended statuses' do
         expect(factory.extended_statuses)
-          .to eq [Gitlab::Ci::Status::Build::Retryable, Gitlab::Ci::Status::Build::Failed]
+          .to eq [Gitlab::Ci::Status::Build::Retryable,
+                  Gitlab::Ci::Status::Build::Failed]
       end
 
       it 'fabricates a failed build status' do
@@ -94,7 +95,7 @@ describe Gitlab::Ci::Status::Build::Factory do
     end
 
     context 'when build is allowed to fail' do
-      let(:build) { create(:ci_build, :failed, :allowed_to_fail) }
+      let(:build) { create(:ci_build, :failed, :allowed_to_fail, :trace_artifact) }
 
       it 'matches correct core status' do
         expect(factory.core_status).to be_a Gitlab::Ci::Status::Failed