diff --git a/doc/install/installation.md b/doc/install/installation.md
index 5887891c1ab..282c84fd1e1 100644
--- a/doc/install/installation.md
+++ b/doc/install/installation.md
@@ -518,3 +518,13 @@ You also need to change the corresponding options (e.g. `ssh_user`, `ssh_host`,
 ### Additional Markup Styles
 
 Apart from the always supported markdown style there are other rich text files that GitLab can display. But you might have to install a dependency to do so. Please see the [github-markup gem readme](https://github.com/gitlabhq/markup#markups) for more information.
+
+## Troubleshooting
+
+### "You appear to have cloned an empty repository."
+
+If you see this message when attempting to clone a repository hosted by GitLab,
+this is likely due to a missing or misconfigured `gitlab-git-http-server`
+instance. Double-check that you've [installed Go](#3-go), [installed
+gitlab-git-http-server](#install-gitlab-git-http-server), and correctly
+[configured Nginx](#site-configuration).