--- stage: Systems group: Distribution info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- # Support for Alpha, Beta, Limited Availability, and Generally Available Features **(PREMIUM)** Some GitLab features are released as [Alpha or Beta versions](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features) which are not fully supported. All other features are considered to be Generally Available (GA). ## Alpha Features Characteristics of alpha features: - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies are likely to change. - Features and functions may be removed. - Data loss can occur (be that through bugs or updates). Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues). ## Beta Features Characteristics of beta features: - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies are not likely to change. - Features and functions are not likely to change. - Data loss is not likely. Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot. ## Limited Availability (LA) Characteristics of limited availability features: - Ready for production use by a small set of customers. - Can be booked by Deal Desk as part of an order. - Fully documented and [supported](https://about.gitlab.com/support/statement-of-support/#starter-premium-and-ultimate-users). ## Generally Available (GA) Generally Available features means that they passed the [Production Readiness Review](https://gitlab.com/gitlab-com/gl-infra/readiness/-/blob/master/.gitlab/issue_templates/production_readiness.md) for GitLab.com, and are: - Ready for production use at any scale. - Fully documented and supported.