---
stage: Configure
group: Configure
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
---

# ChatOps on GitLab.com

ChatOps on GitLab.com allows GitLab team members to run various automation tasks on GitLab.com using Slack.

## Requesting access

GitLab team-members may need access to ChatOps on GitLab.com for administration
tasks such as:

- Configuring feature flags.
- Running `EXPLAIN` queries against the GitLab.com production replica.
- Get deployment status of all of our environments or for a specific commit: `/chatops run auto_deploy status [commit_sha]`

To request access to ChatOps on GitLab.com:

1. Sign in to [Internal GitLab for Operations](https://ops.gitlab.net/users/sign_in)
   with one of the following methods (Okta is not supported):

   - The same username you use on GitLab.com. You may have to choose a different username later.
   - Clicking the **Sign in with Google** button to sign in with your GitLab.com email address.

1. Confirm that your username in [Internal GitLab for Operations](https://ops.gitlab.net/)
   is the same as your username in [GitLab.com](https://gitlab.com/). If the usernames
   don't match, update the username in [User Settings/Account for the Ops instance](https://ops.gitlab.net/-/profile/account).

1. Comment in your onboarding issue, and tag your onboarding buddy and your manager.
   Request they add you to the `ops` ChatOps project by running this command
   in the `#chat-ops-test` Slack channel, replacing `<username>` with your username:
   `/chatops run member add <username> gitlab-com/chatops --ops`

   ```plaintext
   Hi <__BUDDY_HANDLE__> and <__MANAGER_HANDLE__>, could you please add me to
   the ChatOps project in Ops by running this command:
   `/chatops run member add <username> gitlab-com/chatops --ops` in the
   `#chat-ops-test` Slack channel? Thanks in advance.
   ```

1. Ensure you've set up two-factor authentication.
1. After you're added to the ChatOps project, run this command to check your user
   status and ensure you can execute commands in the `#chat-ops-test` Slack channel:

   ```plaintext
   /chatops run user find <username>
   ```

   The bot guides you through the process of allowing your user to execute
   commands in the `#chat-ops-test` Slack channel.

1. If you had to change your username for GitLab.com on the first step, make sure
   [to reflect this information](https://gitlab.com/gitlab-com/www-gitlab-com#adding-yourself-to-the-team-page)
   on [the team page](https://about.gitlab.com/company/team/).

## See also

- [ChatOps Usage](../ci/chatops/index.md)
- [Understanding EXPLAIN plans](database/understanding_explain_plans.md)
- [Feature Groups](feature_flags/index.md#feature-groups)