95 lines
2.5 KiB
Ruby
95 lines
2.5 KiB
Ruby
# frozen_string_literal: true
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module Emails
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module ServiceDesk
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extend ActiveSupport::Concern
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include MarkupHelper
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included do
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layout 'service_desk', only: [:service_desk_thank_you_email, :service_desk_new_note_email]
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end
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def service_desk_thank_you_email(issue_id)
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setup_service_desk_mail(issue_id)
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email_sender = sender(
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@support_bot.id,
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send_from_user_email: false,
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sender_name: @project.service_desk_setting&.outgoing_name
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)
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options = service_desk_options(email_sender, 'thank_you', @issue.external_author)
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.merge(subject: "Re: #{subject_base}")
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mail_new_thread(@issue, options)
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end
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def service_desk_new_note_email(issue_id, note_id, recipient)
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@note = Note.find(note_id)
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setup_service_desk_mail(issue_id)
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email_sender = sender(@note.author_id)
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options = service_desk_options(email_sender, 'new_note', recipient)
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.merge(subject: subject_base)
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mail_answer_thread(@issue, options)
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end
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private
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def setup_service_desk_mail(issue_id)
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@issue = Issue.find(issue_id)
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@project = @issue.project
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@support_bot = User.support_bot
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@sent_notification = SentNotification.record(@issue, @support_bot.id, reply_key)
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end
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def service_desk_options(email_sender, email_type, recipient)
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{
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from: email_sender,
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to: recipient
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}.tap do |options|
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next unless template_body = template_content(email_type)
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options[:body] = template_body
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options[:content_type] = 'text/html'
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end
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end
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def template_content(email_type)
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template = Gitlab::Template::ServiceDeskTemplate.find(email_type, @project)
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text = substitute_template_replacements(template.content)
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context = { project: @project, pipeline: :email }
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context[:author] = @note.author if email_type == 'new_note'
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markdown(text, context)
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rescue Gitlab::Template::Finders::RepoTemplateFinder::FileNotFoundError
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nil
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end
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def substitute_template_replacements(template_body)
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template_body
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.gsub(/%\{\s*ISSUE_ID\s*\}/, issue_id)
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.gsub(/%\{\s*ISSUE_PATH\s*\}/, issue_path)
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.gsub(/%\{\s*NOTE_TEXT\s*\}/, note_text)
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end
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def issue_id
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"#{Issue.reference_prefix}#{@issue.iid}"
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end
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def issue_path
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@issue.to_reference(full: true)
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end
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def note_text
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@note&.note.to_s
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end
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def subject_base
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"#{@issue.title} (##{@issue.iid})"
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end
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end
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end
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