about: add Troubleshooting to GnuPG usage
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</blockquote>
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</p>
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<h4>Retrieving keys</h4>
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<h4 id="gnupg-retrieve"><a href="#gnupg-retrieve">Retrieving keys</a></h4>
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<ul>
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<li>
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To locate the key of a user, by email address:
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</li>
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<li>To refresh all your keys (e.g. new revocation certificates and subkeys):
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<blockquote>gpg --refresh-keys</blockquote>
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<b>Note:</b> If you see errors like the following,
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see <a href="/about/faq#older-gnupg">our notes</a> on compatibility
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with older versions of GnuPG.
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<blockquote>gpg: key A2604867523C7ED8: no user ID</blockquote>
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</li>
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</ul>
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</li>
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</ul>
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<h4>Usage via Tor</h4>
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<h4 id="gnupg-troubleshooting"><a href="#gnupg-troubleshooting">Troubleshooting</a></h4>
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<ul>
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<li>
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Some old <tt>~/gnupg/dirmngr.conf</tt> files contain a line like this:
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<blockquote>
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hkp-cacert ~/.gnupg/sks-keyservers.netCA.pem
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</blockquote>
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<p>
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This configuration is no longer necessary,
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but prevents regular certificates from working.
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It is recommended to simply remove this line from the configuration.
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</p>
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</li>
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<li>
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While refreshing keys, you may see errors like the following:
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<blockquote>gpg: key A2604867523C7ED8: no user ID</blockquote>
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This is a <a href="https://dev.gnupg.org/T4393" target="_blank">known problem in GnuPG</a>.
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We are working with the GnuPG team to resolve this issue.
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</li>
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</ul>
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<h4 id="gnupg-tor"><a href="#gnupg-tor">Usage via Tor</a></h4>
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<p>
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For users who want to be extra-careful,
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<span class="brand">keys.openpgp.org</span> can be reached anonymously as an
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