gitlab-org--gitlab-foss/doc/operations/incident_management/linked_resources.md

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Linked resources in incidents (PREMIUM)

Introduced in GitLab 15.3 with a flag named incident_resource_links_widget. Enabled on GitLab.com. Disabled on self-managed.

FLAG: On self-managed GitLab, by default this feature is not available. To make it available, ask an administrator to enable the feature flag named incident_resource_links_widget. On GitLab.com, this feature is available.

To help your team members find the important links without having to search through many comments, you can add linked resources to an incident issue.

Resources you might want link to:

• Zoom meetings
• Slack channels or threads
• Google Docs

View linked resources of an incident

Linked resources for an incident are listed under the Summary tab.

To view the linked resources of an incident:

1. On the top bar, select Main menu > Projects and find your project.
2. On the left sidebar, select Monitor > Incidents.
3. Select an incident.

Add a linked resource

Add a linked resource manually from an incident.

Prerequisites:

• You must have at least the Reporter role for the project.

To add a linked resource:

1. On the top bar, select Main menu > Projects and find your project.
2. On the left sidebar, select Monitor > Incidents.
3. Select an incident.
4. In the Linked resources section, select the plus icon ({plus-square}).
5. Complete the required fields.
6. Select Add.

Using a quick action (PREMIUM)

Introduced in GitLab 15.5.

To add multiple links to an incident, use the /link quick action:

/link https://example.link.us/j/123456789

You can also submit a short description with the link. The description shows instead of the URL in the Linked resources section of the incident:

/link https://example.link.us/j/123456789, multiple alerts firing

Link Zoom meetings from an incident (PREMIUM)

Introduced in GitLab 15.4.

Use the /zoom quick action to add multiple Zoom links to an incident:

/zoom https://example.zoom.us/j/123456789

You can also submit a short optional description with the link. The description shows instead of the URL in the Linked resources section of the incident issue:

/zoom https://example.zoom.us/j/123456789 Low on memory incident

Remove a linked resource

You can also remove a linked resource.

Prerequisites:

• You must have at least the Reporter role for the project.

To remove a linked resource:

1. On the top bar, select Main menu > Projects and find your project.
2. On the left sidebar, select Monitor > Incidents.
3. Select an incident.
4. In the Linked resources section, select Remove ({close}).