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| stage | group | info | type |
|---|---|---|---|
| Manage | Access | To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments | howto |
Activating and deactivating users
GitLab administrators can deactivate and activate users.
Deactivating a user
Introduced in GitLab 12.4.
In order to temporarily prevent access by a GitLab user that has no recent activity, administrators can choose to deactivate the user.
Deactivating a user is functionally identical to blocking a user, with the following differences:
- It does not prohibit the user from logging back in via the UI.
- Once a deactivated user logs back into the GitLab UI, their account is set to active.
A deactivated user:
- Cannot access Git repositories or the API.
- Will not receive any notifications from GitLab.
- Will not be able to use slash commands.
Personal projects, and group and user history of the deactivated user will be left intact.
A user can be deactivated from the Admin Area. To do this:
- Navigate to Admin Area > Overview > Users.
- Select a user.
- Under the Account tab, click Deactivate user.
Please note that for the deactivation option to be visible to an admin, the user:
- Must be currently active.
- Must not have signed in, or have any activity, in the last 90 days.
Users can also be deactivated using the GitLab API.
NOTE: A deactivated user does not consume a seat.
Activating a user
Introduced in GitLab 12.4.
A deactivated user can be activated from the Admin Area.
To do this:
- Navigate to Admin Area > Overview > Users.
- Click on the Deactivated tab.
- Select a user.
- Under the Account tab, click Activate user.
Users can also be activated using the GitLab API.
NOTE: Activating a user changes the user's state to active and consumes a seat.
NOTE: A deactivated user can also activate their account themselves by simply logging back in via the UI.