gitlab-org--gitlab-foss/.gitlab/issue_templates/Empty state.md

5.8 KiB

Description

Location

Use case

  • Blank content
  • Empty search results
  • Configuration required
  • Higher tier

Checklist

Blank content

  • The solution follows the Blank content specifications in Pajamas.
  • Follow the instructions from the After merge section below to add Snowplow tracking.

Empty search results

  • The solution follows the Empty search results specifications in Pajamas.
  • Follow the instructions from the After merge section below to add Snowplow tracking.

Configuration required

  • The solution follows the Configuration required specifications in Pajamas.
  • Ask a Growth product manager or Designer to review your solution.
  • Is your solution introducing a new empty states or modifying an existing one?
    • Introducing a new empty state: Follow the instructions from the After merge section below to add Snowplow tracking.
    • Modifying an existing empty state: Follow the Experimentation process below. Note: If the empty state you want to replace hasn't been updated in a long time, doesn't pitch the value of the feature, or does not contain a next step action CTA, then we recommend you skip the experimentation process to implement and add tracking to your new empty state.

Experimentation

Higher tier

  • The solution follows the Higher tier specifications in Pajamas.
  • Ask a Product Manager or Designer from the Conversion group to review your solution.
  • Is your solution introducing a new empty states or modifying an existing one?

Experimentation

  • Collaborate with a Growth product manager to help you determine if you can validate your solution through an experiment on SaaS.
  • If an experiment is possible, create an issue using the experiment idea template and follow the template intructions. Otherwise, follow the instructions from the After merge section below to add Snowplow tracking.
  • Add a ~"Category:Conversion Experiment" label to the experiment idea issue.
  • Ask a Product Manager or Designer from the Conversion group to review your experiment set-up.
  • Implement and monitor the experiment following the implementation guide .
  • Review and discuss the findings.
  • Add the findings to the Growth experimentation knowledge.

After merge

  • Use the Snowplow event tracking issue template and open an issue to add Snowplow event tracking to your new empty state solution.
    • Add your ~devops:: and ~group:: labels to the new issue.