gitlab-org--gitlab-foss/doc/user/project/integrations/bugzilla.md

Bugzilla Service

Navigate to the Integrations page, select the Bugzilla service and fill in the required details as described in the table below.

Field	Description
description	A name for the issue tracker (to differentiate between instances, for example)
project_url	The URL to the project in Bugzilla which is being linked to this GitLab project. Note that the project_url requires PRODUCT_NAME to be updated with the product/project name in Bugzilla.
issues_url	The URL to the issue in Bugzilla project that is linked to this GitLab project. Note that the issues_url requires :id in the URL. This ID is used by GitLab as a placeholder to replace the issue number.
new_issue_url	This is the URL to create a new issue in Bugzilla for the project linked to this GitLab project. Note that the new_issue_url requires PRODUCT_NAME to be updated with the product/project name in Bugzilla.

Once you have configured and enabled Bugzilla you'll see the Bugzilla link on the GitLab project pages that takes you to the appropriate Bugzilla project.

Referencing issues in Bugzilla

Issues in Bugzilla can be referenced in two alternative ways:

• #<ID> where <ID> is a number (example #143).
• <PROJECT>-<ID> where <PROJECT> starts with a capital letter which is then followed by capital letters, numbers or underscores, and <ID> is a number (example API_32-143).

We suggest using the longer format if you have both internal and external issue trackers enabled. If you use the shorter format and an issue with the same ID exists in the internal issue tracker the internal issue will be linked.

Please note that <PROJECT> part is ignored and links always point to the address specified in issues_url.

Troubleshooting

To see recent service hook deliveries, check service hook logs.