gitlab-org--gitlab-foss/doc/security/unlock_user.md
Matt Penna bf92601093 Various edits to security documentation
Edits to conform with CE epic 1280 SSOT standards, other improvements
2019-06-07 12:38:35 -04:00

1.2 KiB

type
howto

How to unlock a locked user

To unlock a locked user, first log into your server with root privileges.

Start a Ruby on Rails console with this command:

gitlab-rails console production

Wait until the console has loaded.

There are multiple ways to find your user. You can search for email or username.

user = User.where(id: 1).first

or

user = User.find_by(email: 'admin@local.host')

Unlock the user:

user.unlock_access!

Exit the console, the user should now be able to log in again.