235 lines
9.0 KiB
Markdown
235 lines
9.0 KiB
Markdown
# GitLab JIRA integration
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_**Note:**
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Full JIRA integration was previously exclusive to GitLab Enterprise Edition.
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With [GitLab 8.3 forward][8_3_post], this feature in now [backported][jira-ce]
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to GitLab Community Edition as well._
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---
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GitLab can be configured to interact with [JIRA Core] either using an
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on-premises instance or the SaaS solution that Atlassian offers. Configuration
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happens via username and password on a per-project basis. Connecting to a JIRA
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server via CAS is not possible.
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Each project can be configured to connect to a different JIRA instance or, in
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case you have a single JIRA instance, you can pre-fill the JIRA service
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settings page in GitLab with a default template. To configure the JIRA template,
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see the [Services Templates documentation][services-templates].
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Once the GitLab project is connected to JIRA, you can reference and close the
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issues in JIRA directly from GitLab's merge requests.
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## Configuration
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The configuration consists of two parts:
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- [JIRA configuration](#configuring-jira)
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- [GitLab configuration](#configuring-gitlab)
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### Configuring JIRA
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First things first, we need to create a user in JIRA which will have access to
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all projects that need to integrate with GitLab.
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We have split this stage in steps so it is easier to follow.
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---
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1. Login to your JIRA instance as an administrator and under **Administration**
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go to **User Management** to create a new user.
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![JIRA user management link](img/jira_user_management_link.png)
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---
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1. The next step is to create a new user (e.g., `gitlab`) who has write access
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to projects in JIRA. Enter the user's name and a _valid_ e-mail address
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since JIRA sends a verification e-mail to set-up the password.
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_**Note:** JIRA creates the username automatically by using the e-mail
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prefix. You can change it later if you want._
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![JIRA create new user](img/jira_create_new_user.png)
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---
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1. Now, let's create a `gitlab-developers` group which will have write access
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to projects in JIRA. Go to the **Groups** tab and select **Create group**.
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![JIRA create new user](img/jira_create_new_group.png)
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---
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Give it an optional description and hit **Create group**.
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![JIRA create new group](img/jira_create_new_group_name.png)
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---
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1. Give the newly-created group write access by going to
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**Application access > View configuration** and adding the `gitlab-developers`
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group to JIRA Core.
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![JIRA group access](img/jira_group_access.png)
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---
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1. Add the `gitlab` user to the `gitlab-developers` group by going to
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**Users > GitLab user > Add group** and selecting the `gitlab-developers`
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group from the dropdown menu. Notice that the group says _Access_ which is
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what we aim for.
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![JIRA add user to group](img/jira_add_user_to_group.png)
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---
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The JIRA configuration is over. Write down the new JIRA username and its
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password as they will be needed when configuring GitLab in the next section.
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### Configuring GitLab
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_**Note:** The currently supported JIRA versions are v6.x and v7.x. and GitLab
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7.8 or higher is required._
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---
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Assuming you [have already configured JIRA](#configuring-jira), now it's time
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to configure GitLab.
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JIRA configuration in GitLab is done via a project's
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[**Services**](../project_services/project_services.md).
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To enable JIRA integration in a project, navigate to the project's
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**Settings > Services > JIRA**.
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Fill in the required details on the page, as described in the table below.
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| Setting | Description |
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| ------- | ----------- |
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| `Description` | A name for the issue tracker (to differentiate between instances, for example). |
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| `Project url` | The URL to the JIRA project which is being linked to this GitLab project. It is of the form: `https://<jira_host_url>/issues/?jql=project=<jira_project>`. |
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| `Issues url` | The URL to the JIRA project issues overview for the project that is linked to this GitLab project. It is of the form: `https://<jira_host_url>/browse/:id`. Leave `:id` as-is, it gets replaced by GitLab at runtime. |
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| `New issue url` | This is the URL to create a new issue in JIRA for the project linked to this GitLab project, and it is of the form: `https://<jira_host_url>/secure/CreateIssue.jspa` |
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| `Api url` | The base URL of the JIRA API. It may be omitted, in which case GitLab will automatically use API version `2` based on the `project url`. It is of the form: `https://<jira_host_url>/rest/api/2`. |
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| `Username` | The username of the user created in [configuring JIRA step](#configuring-jira). |
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| `Password` |The password of the user created in [configuring JIRA step](#configuring-jira). |
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| `JIRA issue transition` | This setting is very important to set up correctly. It is the ID of a transition that moves issues to a closed state. You can find this number under the JIRA workflow administration (**Administration > Issues > Workflows**) by selecting **View** under **Operations** of the desired workflow of your project. The ID of each state can be found inside the parenthesis of each transition name under the **Transitions (id)** column ([see screenshot](img/jira_issues_workflow.png)). By default, this ID is set to `2` |
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After saving the configuration, your GitLab project will be able to interact
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with the linked JIRA project.
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![JIRA service page](img/jira_service_page.png)
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---
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## JIRA issues
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By now you should have [configured JIRA](#configuring-jira) and enabled the
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[JIRA service in GitLab](#configuring-gitlab). If everything is set up correctly
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you should be able to reference and close JIRA issues by just mentioning their
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ID in GitLab commits and merge requests.
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### Referencing JIRA Issues
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If you reference a JIRA issue, e.g., `GITLAB-1`, in a commit comment, a link
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which points back to JIRA is created.
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The same works for comments in merge requests as well.
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![JIRA add GitLab commit message](img/jira_add_gitlab_commit_message.png)
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---
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The mentioning action is two-fold, so a comment with a JIRA issue in GitLab
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will automatically add a comment in that particular JIRA issue with the link
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back to GitLab.
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![JIRA reference commit message](img/jira_reference_commit_message_in_jira_issue.png)
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---
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The comment on the JIRA issue is of the form:
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> USER mentioned this issue in LINK_TO_THE_MENTION
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Where:
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| Format | Description |
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| ------ | ----------- |
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| `USER` | A user that mentioned the issue. This is the link to the user profile in GitLab. |
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| `LINK_TO_THE_MENTION` | Link to the origin of mention with a name of the entity where JIRA issue was mentioned. Can be commit or merge request. |
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### Closing JIRA issues
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JIRA issues can be closed directly from GitLab by using trigger words in
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commits and merge requests. When a commit which contains the trigger word
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followed by the JIRA issue ID in the commit message is pushed, GitLab will
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add a comment in the mentioned JIRA issue and immediately close it (provided
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the transition ID was set up correctly).
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There are currently three trigger words, and you can use either one to achieve
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the same goal:
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- `Resolves GITLAB-1`
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- `Closes GITLAB-1`
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- `Fixes GITLAB-1`
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where `GITLAB-1` the issue ID of the JIRA project.
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### JIRA issue closing example
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Let's say for example that we submitted a bug fix and created a merge request
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in GitLab. The workflow would be something like this:
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1. Create a new branch
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1. Fix the bug
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1. Commit the changes and push branch to GitLab
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1. Open a new merge request and reference the JIRA issue including one of the
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trigger words, e.g.: `Fixes GITLAB-1`, in the description
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1. Submit the merge request
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1. Ask someone to review
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1. Merge the merge request
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1. The JIRA issue is automatically closed
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---
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In the following screenshot you can see what the link references to the JIRA
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issue look like.
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![JIRA - submit a GitLab merge request](img/jira_submit_gitlab_merge_request.png)
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---
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Once this merge request is merged, the JIRA issue will be automatically closed
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with a link to the commit that resolved the issue.
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![The GitLab integration user leaves a comment on JIRA](img/jira_issue_closed.png)
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---
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You can see from the above image that there are four references to GitLab:
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- The first is from a comment in a specific commit
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- The second is from the JIRA issue reference in the merge request description
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- The third is from the actual commit that solved the issue
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- And the fourth is from the commit that the merge request created
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[services-templates]: ../project_services/services_templates.md "Services templates documentation"
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[JIRA Core]: https://www.atlassian.com/software/jira/core "The JIRA Core website"
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[jira-ce]: https://gitlab.com/gitlab-org/gitlab-ce/merge_requests/2146 "MR - Backport JIRA service"
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[8_3_post]: https://about.gitlab.com/2015/12/22/gitlab-8-3-released/ "GitLab 8.3 release post"
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## Troubleshooting
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**GitLab is unable to comment on a ticket**
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Make sure that the user you set up for GitLab to communicate with JIRA has the
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correct access permission to post comments on a ticket and to also transition the
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ticket, if you'd like GitLab to also take care of closing them.
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**GitLab is unable to close a ticket**
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Make sure the the `Transition ID` you set within the JIRA settings matches the
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one your project needs to close a ticket.
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