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Create Ecosystem To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments

GitLab for Jira app (FREE SAAS)

You can integrate GitLab.com and Jira Cloud using the GitLab for Jira app in the Atlassian Marketplace. The user configuring GitLab for Jira must have Maintainer permissions in the GitLab namespace.

This method is recommended when using GitLab.com and Jira Cloud because data is synchronized in real-time. The DVCS connector updates data only once per hour. If you are not using both of these environments, use the Jira DVCS Connector method.

For a walkthrough of the integration with GitLab for Jira, watch Configure GitLab Jira Integration using Marketplace App on YouTube.

  1. Go to Jira Settings > Apps > Find new apps, then search for GitLab.

  2. Click GitLab for Jira, then click Get it now, or go to the App in the marketplace directly.

    Install GitLab App on Jira

  3. After installing, click Get started to go to the configurations page. This page is always available under Jira Settings > Apps > Manage apps.

    Start GitLab App configuration on Jira

  4. If not already signed in to GitLab.com, you must sign in as a user with Maintainer permissions to add namespaces.

    Sign in to GitLab.com in GitLab Jira App

  5. Select Add namespace to open the list of available namespaces.

  6. Identify the namespace you want to link, and select Link.

    Link namespace in GitLab Jira App

NOTE: The GitLab user only needs access when adding a new namespace. For syncing with Jira, we do not depend on the user's token.

After a namespace is added:

  • All future commits, branches, and merge requests of all projects under that namespace are synced to Jira.
  • From GitLab 13.8, past merge request data is synced to Jira.

Support for syncing past branch and commit data is planned.

For more information, see Usage.

Troubleshooting GitLab for Jira

The GitLab for Jira App uses an iframe to add namespaces on the settings page. Some browsers block cross-site cookies. This can lead to a message saying that the user needs to log in on GitLab.com even though the user is already logged in.

"You need to sign in or sign up before continuing."

In this case, use Firefox or enable cross-site cookies in your browser.