51 lines
2.3 KiB
Markdown
51 lines
2.3 KiB
Markdown
---
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stage: Systems
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group: Distribution
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
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---
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<!-- any changes made to this page should be reflected in https://about.gitlab.com/support/statement-of-support/#alpha-beta-features and https://about.gitlab.com/handbook/product/gitlab-the-product/#alpha-beta-ga -->
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# Support for Alpha, Beta, Limited Availability, and Generally Available Features **(PREMIUM)**
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Some GitLab features are released as [Alpha or Beta versions](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features) which are not fully supported. All other features are considered to be Generally Available (GA).
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## Alpha Features
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Characteristics of alpha features:
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- Not ready for production use.
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- Unstable and can cause performance and stability issues.
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- Configuration and dependencies are likely to change.
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- Features and functions may be removed.
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- Data loss can occur (be that through bugs or updates).
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Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues).
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## Beta Features
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Characteristics of beta features:
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- Not ready for production use.
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- Unstable and can cause performance and stability issues.
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- Configuration and dependencies are not likely to change.
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- Features and functions are not likely to change.
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- Data loss is not likely.
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Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot.
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## Limited Availability (LA)
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Characteristics of limited availability features:
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- Ready for production use by a small set of customers.
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- Can be booked by Deal Desk as part of an order.
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- Fully documented and [supported](https://about.gitlab.com/support/statement-of-support/#starter-premium-and-ultimate-users).
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## Generally Available (GA)
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Generally Available features means that they passed the [Production Readiness Review](https://gitlab.com/gitlab-com/gl-infra/readiness/-/blob/master/.gitlab/issue_templates/production_readiness.md) for GitLab.com, and are:
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- Ready for production use at any scale.
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- Fully documented and supported.
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