47 lines
1.2 KiB
Markdown
47 lines
1.2 KiB
Markdown
---
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type: howto
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---
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# How to unlock a locked user
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To unlock a locked user, first log into your server with root privileges.
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Start a Ruby on Rails console with this command:
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```bash
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gitlab-rails console production
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```
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Wait until the console has loaded.
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There are multiple ways to find your user. You can search for email or username.
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```bash
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user = User.where(id: 1).first
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```
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or
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```bash
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user = User.find_by(email: 'admin@local.host')
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```
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Unlock the user:
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```bash
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user.unlock_access!
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```
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Exit the console, the user should now be able to log in again.
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